Business Systems Analyst; Entry Level to SME) TS​/SCI Poly R Security Clearance

Position: Business Systems Analyst (Entry Level to SME) TS/SCI with Poly R with Security Clearance
Position

Description:

CGI Federal has an exciting opportunity for Business Systems Analysts within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities. The Business Systems Analyst acts as a simple bridge between business departments and IT teams.

They assist with shadowing processes, writing simple instructions, and helping users solve basic technical issues. CGI Federal is growing its high-performance team whose members share a passion for building high-quality, scalable, advanced IT solutions in a collaborative, fast-paced, outcome-driven mission. This position is located in our Arlington office; however, a hybrid working model is acceptable. Your future duties and responsibilities:

Key Responsibilities (Entry Level)

• Shadowing & Process Mapping:
Help observe how daily tasks are done and create simple, easy-to-read workflow diagrams (like a step-by-step guide).

• Requirements Gathering:
Assist senior team members in asking questions to find out exactly what the business needs.

• Documentation:
Write and update simple instruction manuals, user guides, or project notes for employees.

• User Testing:
Help staff test new software features and write down any bugs or issues they encounter.

• User Support:
Act as the first point of contact for basic technical or system questions, passing complex issues to the IT department

Key Responsibilities (Junior Level)

• Requirements Gathering:
Collaborate with departments to understand business needs and document clear, functional, and technical specifications.

• System Optimization:
Evaluate existing software systems and recommend enhancements, automation opportunities, or replacements to improve efficiency.

• Quality Assurance (QA):
Develop test plans, draft test cases, and conduct User Acceptance Testing (UAT) to ensure solutions are bug-free before deployment.

• User Support:
Provide frontline technical assistance, create system documentation, and train end-users on how to successfully adopt new functionalities.

• Liaison Duties:
Act as the main point of contact between business units, IT developers, and external software vendor

Key Responsibilities (Mid Level)

• Requirement Translation:
Gather and document business requirements, translating them into detailed functional specifications, user stories, wireframes, and process diagrams for development teams.

• System Configuration & Support:
Perform moderately complex system configurations, troubleshoot software issues, and support enterprise applications.

• Stakeholder Liaison:
Facilitate communication and build trust between business units, vendors, and technical teams (e.g., API developers, UI/UX, Data Engineers).

• Quality Assurance & Testing:
Develop test scripts, lead User Acceptance Testing (UAT), and validate that the final product aligns with business and quality standards.

• Process Optimization:
Analyze current business processes, identify inefficiencies, and define future-state workflows to improve productivity and save costs.

Key Responsibilities (Senior Level)
Strategic & Enterprise Analysis

• Lead enterprise-level analysis of business objectives, navigating highly complex, multi-agency, or global programs.

• Translate broad, strategic business problems into actionable, technical, functional, and non-functional requirements.

• Conduct process re-engineering, design, and simulation to drive efficiency, cost savings, and operational modernization.
System Architecture & Integration

• Oversee the design, development, and implementation of complex, highly integrated software solutions.

• Define data rules, map complex systems architecture, and implement quality control methods to ensure database and system integrity.

• Evaluate new cloud technologies, AI-augmented workflows, and third-party vendor solutions to solve intricate business challenges.
Project & Change Management

• Manage end-to-end system development life cycles (SDLC), coordinate User Acceptance Testing (UAT), and ensure quality…