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AI Coding Tool Support Lead — White-Glove Service
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-09-02
Listing for:
Accenture Federal Services
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Accenture Federal Services in Arlington, VA, is seeking an AI Tool Support Engineering Lead to manage a high-visibility AI coding assistant support program. You will serve as the primary contact for users, oversee T2 helpdesk, and coordinate resources to ensure a white-glove experience across stakeholders.
The role requires expertise in helpdesk systems (Service Now, Jira Service Management, Zendesk), strong communication, and knowledge of AI code generation tools.
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