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Deskside IT Support Lead & Mentor
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-09-03
Listing for:
CACI International Inc.
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
CACI International Inc. seeks an End User Resource Specialist in Arlington, VA to lead deskside IT support across multiple sites. You will mentor a team of technicians, help resolve complex tickets, and drive adherence to process standards."
Responsibilities include onboarding, ticket distribution, SOP creation, and project coordination for software and hardware refreshes, while ensuring high customer satisfaction and collaboration with internal teams and vendors.
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