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AI Tool Support Engineer - Cloud & Security
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-09-04
Listing for:
Accenture Federal Services Careers Marketplace
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Accenture Federal Services Careers Marketplace is seeking an AI Tool Support Engineer to join the IT Helpdesk team in Arlington, VA. You will work with the Lead Engineer to enable model services, configure IAM policies, and support vendor platforms while delivering T1/T2 helpdesk assistance.
The role requires strong AWS expertise, security knowledge, and excellent customer support skills, with a focus on documentation, collaboration, and issue resolution across platforms like Service Now and
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