Deputy Program Manager Security Clearance

Position: Deputy Program Manager with Security Clearance
Deputy Program Manager Quantum Sky is searching for a Deputy Program Manager to support a large, multi-site Department of Defense IT and Cybersecurity program for the F-35 Lightning II Joint Program Office. Reporting to the Program Manager, this role supports the Program Manager with day-to-day coordination—driving integration across service towers, coordinating cost/schedule/performance, managing risks and issues, synchronizing subcontractors, and assuring quality and customer satisfaction for mission-ready, secure services across the Joint Virtual Environment (JVE).

Onsite presence in Arlington, VA is required; periodic (25%) travel will be necessary to support global program objectives. Responsibilities:
* Coordinate delivery for assigned tasks and work streams in alignment with the Performance Work Statement (PWS) and Quality Assurance Surveillance Plan (QASP); maintain a disciplined cadence of reviews to verify compliance and remediate deficiencies.

* Act as secondary point of contact to the Contracting Officer (CO), Contracting Officer’s Representative (COR), and Technical Point of Contact (TPOC); prepare status updates, formal briefings, and escalation packages as needed in support of the Program Manager.

* Coordinate cross-functional teams spanning telephony/AV, NOSC, network infrastructure, enterprise applications (on-prem and Azure IL-5), SaaS platforms, service desk, and knowledge management to ensure cohesive operations and rapid incident response.

* Embed IT Service Management (ITSM) and ITIL best practices across Strategy, Design/Transition, Operations, and Continual Service Improvement; actively participate in CAB/TRB/ECAB and service reviews.

* Assist in establishing and maintaining SLAs, SLOs, KPIs, and dashboards; analyze performance trends, implement corrective actions, and drive continuous improvement.

* Support configuration, access control, and asset lifecycle processes using CMDB, ITAM, and GFP tracking; ensure license compliance and accurate inventories for audit readiness.

* Support RMF/JSIG compliance, continuous monitoring (ACAS, STIG, ESS), POA&M management in eMASS, and coordinated incident response.

* Maintain configuration baselines and remediate configuration drift across hardware, software, and network components; sustain documentation for audits.

* Support Fin Ops practices to enhance cost visibility, enforce budget controls, optimize resource utilization, and inform forecasts and EACs.

* Support governance rhythms (PMRs, QBRs), contribute to executive reporting, manage the Integrated Master Schedule (IMS), and track risks/issues/opportunities.

* Coordinate subcontractor integration, staffing plans, onboarding, training, and performance management to achieve program objectives.
Performance Metrics & Success Criteria:
* Service Availability: ≥95% monthly uptime for critical services; ≥90% during operational hours for non-critical services (excludes external dependencies).

* Continuous Monitoring: ACAS ≥98% monthly; ESS ≥95% (≥90% of weeks); quarterly STIG assessments; weekly POA&M updates with quarterly uploads.

* Security & Compliance:
Weekly dashboard updates meeting CCRI-aligned thresholds ≥75% monthly; timely incident response and documented closure.

* Quality & Satisfaction:
Accurate, complete, on-time deliverables; transparent communications; rapid corrective actions; audit-ready artifacts. Qualifications

Required:

* Possess a BA/BS degree (AA accepted with 7+ years relevant experience);

* Demonstrate 5+ years overseeing multifaceted programs or projects (7+ years with AA substitution); proven leadership of operations under general direction.

* Coordinate day-to-day service delivery, staffing, workflow, escalation, and performance management for enterprise IT services.

* Assist with managing ITSM operations including incident, request, problem, change, configuration, knowledge, and service-level processes; support CAB/TRB/ECAB and service reviews.

* Monitor SLAs, SLOs, KPIs, and dashboards; analyze performance trends, implement corrective actions, and drive continual improvement; ensure workforce support for geographically dispersed teams and subcontractors, including…