IT Project Manager II

Why join our team

With a mission that spans the globe the USO provides a rewarding and fulfilling work environment Our team is exceptional and we offer generous paid time off including volunteer days and military leave We have a remarkable 401k match comprehensive benefits and opportunities for training and education reimbursement Our team members are passionate about putting the mission first and we have a lot of fun while doing it Working for the USO isnt just a job its a calling and we believe in doing what you love and loving what you do A Certified Great Place to Work Dont just take our word for itour people have spoken According to the Great Place to Work  survey 96 feel good about how we support the community
94 are proud to tell others they work at the USO
92 say their work has special meaning its not just a job
91 felt welcomed from day oneOver 88 agree all employees are treated fairly regardless of race or gender

The IT Project Manager II is responsible for identifying and collecting the framework and requirements of new and existing USO technology solutions as well as assisting with program implementation and support

• Plan execute and manage information systems projects of varying size and complexity
• Coordinate with internal customers to identify requirements scope cost resources schedule and quality objectives related to current and prospective IT system solutions
• Ensure projects meet customer needs
• Evaluate information gathered from a variety of internal and external sources including but not limited to interviews documents requirements workshops surveys business process descriptions task and workflow analyses in order to identify analyze and prioritize business requirements
• Develop organise and maintain project lifecycle related documentation including scope of work functional specifications requirement specifications project timelines and deliverable acceptance documents related to current and prospective information system technology projects
• Manage information technology contracting process including but not limited to providing input and guidance on specification development vendor analysis provider selection review of contract documentation contract administration and implementation project management
• Develop and deploy customized courseware and training materials to assist end users with new system adoption
• Coordinate training sessions
• Other duties as assigned

• Bachelors Degree in Information Systems Business Administration or related field preferred
• 5 years work experience in a technology or organizational management role
• Relevant experience in a cross platform environment at a not for profit military multicultural andor global organization preferred
• PMI Project Management Professional PMP and Agile practitioner credentials preferred
• Ability to analyze interpret and communicate IT services program metrics and system life cycle management
• Ability to write and produce clear and understandable project scope statements statements of work requests for information proposal and other business documents
• In depth understanding of organizational processes information requirements and enterprise applications needs of a mid sized globally dispersed organization
• Strong interpersonal customer service and problem solving skills
• Ability to articulate and translate technical concepts to a non technical audience
• Demonstrated ability to exercise sound judgment related to controversial andor culturally sensitive subjects
• Ability to handle confidential information with tact and poise
• Must show initiative self motivation and attention to detail with the ability to manage multiple projects with competing priorities
• Ability to quickly and easily adapt to changing organizational needs
• Ability to achieve desired results while working collaboratively in a team environment
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security credit andor background screening SOFA status valid drivers license
• Must be a strong advocate of the USOs mission

The salary range for this…