NetSuite Systems Administrator

Role Overview

The Net Suite Systems Administrator is responsible for the day-to-day administration, configuration, support, documentation, and continuous improvement of Ashoka’s global Net Suite One World environment, with administrative support for Net Suite Planning and Budgeting (NSPB). Operating across approximately 30 countries, the organization is at varying stages of Net Suite adoption and implementation. This role will help strengthen the existing environment while supporting continued rollout, remediation, and standardization of financial systems and processes across the global organization.

The Systems Administrator will serve as a key bridge between Finance, Accounting, country offices, and internal and external technology resources. The successful candidate will combine strong Net Suite technical skills with an understanding of accounting and financial processes and the ability to work effectively with users across multiple countries, cultures, and levels of technical sophistication.

This is a hands‑on, mid-level role for someone who enjoys solving problems, improving systems, and helping users get more value from Net Suite.

$110,000 - $130,000 a year

• Serve as a primary administrator for the organization's Net Suite environment, supporting users across headquarters and approximately 30 country operations.
• Manage user accounts, roles, permissions, access controls, workflows, forms, dashboards, and system preferences.
• Troubleshoot system issues and respond to user questions, identifying root causes and developing sustainable solutions.
• Manage and prioritize Net Suite support requests and coordinate with external consultants or other technical resources when appropriate.
• Develop and maintain a current system inventory and documentation on configurations, workflows, scripts and integrations, roles, reports and saved searches, recurring processes, administrator runbooks, known dependencies, and key configuration decisions.
• Monitor system performance, data quality, integrations, and scheduled processes and proactively identify potential issues.

• Support continued implementation, and expansion of Net Suite across countries and entities not yet fully operating on the platform.
• Partner with Finance and country teams to understand existing financial processes, systems, reporting requirements, and local constraints.
• Translate approved requirements into entity setup, chart-of-accounts mappings, currencies, accounting periods, dimensions, intercompany structures, approval workflows, Multi-book and multi-currency configuration, and other system structures required for international operations.
• Support data migration, testing, validation, user acceptance testing, cutover, and post-implementation stabilization.
• Help establish standardized global processes while appropriately accommodating necessary local requirements.
• Identify opportunities to reduce reliance on spreadsheets, manual processes, and disconnected local systems.

• Partner closely with Accounting, Budget & Planning, Treasury, and Finance leadership to improve the effectiveness of Net Suite-enabled financial processes.
• Support month-end and year-end close processes by troubleshooting system and data issues and improving workflows.
• Develop and maintain saved searches, reports, dashboards, KPIs, and other tools that improve financial visibility and decision-making.
• Support multi-entity consolidation, intercompany accounting, foreign currencies, and global financial reporting.
• Help improve the timeliness, consistency, and accuracy of financial information received from country offices.
• Assist Finance leadership in developing…