Senior Learning Technologist

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day—for our clients, our people, and our communities—through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you. CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is currently seeking a Senior Learning Technologist. This role leads the administration, optimization, and continuous improvement of learning technologies across the firm, with a strong focus on the Learning Management System (LMS), learning platform integrations, analytics, and emerging digital capabilities. The Senior Learning Technologist partners closely with learning leaders, educators, and operations teams to ensure learning platforms are reliable, scalable, data-driven, and aligned to CLA’s learning strategy.

This role is available on a casual and on call basis as business demands.

• Lead the administration, configuration, and ongoing optimization of learning technology integrations (e.g., HRIS to LMS) to ensure seamless data flow and user experience across platforms.
• Stay current on learning technology trends and lead evaluation, selection, and implementation of new platforms and capabilities.
• Oversee license management across the learning technology ecosystem to ensure compliance and cost-effective utilization.
• Guide troubleshooting and resolution of user issues while maintaining system reliability and data integrity.
• Advise learning designers, educators, and facilitators on effective use of digital tools and support technology integration into learning programs.
• Drive automation initiatives that streamline learning workflows and improve the learner experience.
• Evaluate, pilot, and continuously improve learning technologies based on user feedback, system performance, and emerging trends.

• Design, maintain, and enhance enterprise dashboards and reports (e.g., Power BI, Tableau) to measure learning operations, engagement, and impact.
• Partner with stakeholders to define key performance indicators and establish consistent data capture practices.
• Translate learning and business data into clear, actionable insights to support decision-making and progress tracking.

• Leverage AI-enabled tools to improve content discovery, personalization, and learner support.
• Support knowledge-sharing initiatives that convert institutional expertise into scalable, reusable learning assets.
• Support efforts to structure, tag, and organize learning content using consistent taxonomy and governance standards.

• Champion modernization of learning operations through automation, documentation, and standardized processes.
• Ensure compliance with learning standards, data governance requirements, and operational best practices.

• 5+ years of relevant experience supporting learning technologies, learning operations, or related digital enablement roles.
• Bachelor’s degree required; equivalent experience, education, or training may be considered.
• Strong experience administering learning platforms and supporting enterprise-scale learning environments.
• Demonstrated ability to build dashboards, analyze data, and communicate insights to diverse stakeholders.
• Experience with dashboards (e.g., Tableau, Power BI, knowledge graph) preferred.
• Tech-forward mindset with curiosity for emerging…