Sr. Health Client Leader II
Listed on 2025-12-19
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Management
Client Relationship Manager
If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. This position may be filled in our Arlington, VA, Boston or Baltimore locations.
ABOUTTHE ROLE
Your role is focused on providing seasoned client leadership within an office or market to build and maintain strategic long‑term relationships on large Mega Projects and / or with Cannon Design's premier target clients. You will contribute to the success of the firm, including in the areas of marketing and business development, client and team leadership, mentoring our people, and advancing the quality of our work.
You will be accountable to integrate our range of design services, manage our processes and deliver solid financial performance for these clients. Importantly, you will be an ambassador of our brand, championing Living‑Centered Design and bringing our Firm's purpose - to help people continuously flourish - to life in every touchpoint you have with our clients.
In this role you will allocate your time equally between client and team leadership activities engaged directly on strategically important projects or for premier clients, and in business development activities for large Mega Project pursuits with new target clients, as well as creating new business opportunities with existing ones.
- Client Leadership:
Leading, engaging and partnering with our premier clients on billable project‑specific work, fostering strong long‑term client relationships, driving successful project outcomes and financial success, while creating opportunities for future engagements. You will be accountable for the success of the client relationship. - Top Line Growth:
Developing new net signed fee opportunities for our markets, practices, and service lines. You will be expected to lead and actively pursue new Mega Project opportunities with target clients. In addition you will be expected to develop new business with existing clients through the successful implementation of project opportunities. You will participate in marketing activities on strategically important pursuits and for premier clients with other leaders in the firm to support our firm's top‑line capture. - Team Leadership:
Leading and mentoring project teams and engaging with the practice to advance the firm, the office, the market, and our services. Working collaboratively within our SFMO (Single‑Firm, Multi‑Office) culture to advance and support high‑performing teams focused on delivering high‑quality service and innovative design solutions to our clients.
- Client Leadership:
Responsible for the leadership and growth of client relationships within an office or market. Must be a self‑starter and an entrepreneurial person with the ability to lead clients and client teams. You must be able to collaborate effectively with others across the full range of services provided by our firm. You are expected to provide hands‑on leadership in support of our clients for our most impactful projects.
You will be involved in the development of the work from the initial client visioning meetings through completion of the work. - Top Line Development:
Provide new net signed fee opportunities through the proactive identification, leadership and pursuit of new target clients. In addition you will be expected to develop new business by securing "direct select", repeat business and additional services with our existing clients. You will champion our Omnichannel approach by promoting and cross‑selling all markets, practices, and integrated services throughout all phases of client engagement.
In this role you will have a personal goal of achieving top line success of $4.0M per year in net signed fees. - Team Leadership
Skills:
Proactively develop and lead collaborative project teams for our largest and most impactful projects. You will be expected to build and lead diverse and inclusive teams capable of both winning and executing transformational solutions that differentiate the firm and add value for our clients. Responsible for ensuring success both from a client and a Cannon Design perspective. - Strategy and Planning:
Develop an…
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