Senior Program Manager

Overview

Nakupuna is seeking an experienced Program Manager to provide strategic leadership, contract management, and operational oversight for a large IDIQ contract. This role is accountable for end-to-end contract performance, including task order execution, financial outcomes, compliance, client satisfaction, and growth. The ideal candidate brings demonstrated experience leading large contract teams, excels in client engagement, and possesses strong personnel management and organizational capabilities.

This position reports to the Nakupuna Arlington Office and regularly visits client sites in Washington, DC.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.

• Provide overall management and direction for the IDIQ contract, ensuring all contractual requirements, performance standards, and deliverables are met or exceeded.
• Serve as the primary point of contact with the Government for all programmatic, contractual, and performance matters.
• Lead and oversee all task orders under the IDIQ, from capture and award through execution and closeout.
• Regularly brief senior leadership on program performance, risks, and opportunities.
• Ensure the IDIQ contract is managed as a strategic asset that supports Nakupuna’s long-term growth and past performance objectives.

• Oversee planning, execution, monitoring, and control of all task orders to ensure cost, schedule, and performance objectives are achieved.
• Ensure development and maintenance of task order and project management plans, outlining scope, milestones, staffing, deliverables, and controls.
• Direct Project Managers and Task Leads to ensure consistent, disciplined execution across the task order portfolio.
• Monitor performance metrics and key performance indicators (KPIs) and proactively address issues impacting execution.

• Maintain accountability for program financial performance, including revenue, profit margin, utilization, cost execution, and forecasting.
• Ensure accurate, timely invoicing and financial reporting in coordination with Nakupuna Shared Services.
• Ensure full compliance with contract terms, FAR/agency regulations, security requirements, and Nakupuna policies and procedures.
• Identify, assess, and mitigate programmatic, financial, and operational risks.
• Ensure quality standards are met across all task orders and that deliverables are produced to a consistently high standard.
• Maintain audit-ready contract documentation and records.

• Build and sustain strong working relationships with the CO, COR, and multiple technical Points of Contact.
• Proactively address client concerns, enhance mission support, and cultivate the contract as a positive past performance reference.

• Lead, mentor, and develop program staff, including Project Managers, Task Leads, and technical team members.
• Ensure appropriate staffing levels and skill mixes to support current and anticipated task orders.
• Execute performance management activities, including goal setting, coaching, feedback, and recommendations for compensation or corrective action.
• Promote Nakupuna’s corporate culture and values across the program.

• Support IDIQ-related business development activities, including task order capture, proposals, pricing reviews, and orals.
• Collaborate with corporate leadership to shape future service offerings and growth strategies tied to the customer.
• Share best practices, lessons learned, and innovations across the company.
• Support continuous improvement of corporate processes related to program management, contracting, and service delivery.

• Proven leadership experience managing large, complex government IDIQ programs.
• Strong knowledge of IDIQ contract structures, task order lifecycle management, and federal acquisition regulations.
• Exceptional written and oral communication skills, including executive-level client engagement.
• Strong financial acumen with…