Director, Facilities & Workplace Services - Arlington, VA

Director, Facilities & Workplace Services - Arlington, VA

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.

We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Arlington, VA | Inoffice, Monday–Friday

CoStar Group is seeking a Director, Facilities & Workplace Services to lead the strategy, operations, asset management, and hands‑on execution of workplace services and management for our 550,000 SF owner‑occupied, multi‑tenant global headquarters in Arlington, VA.

This is a hands‑on, player‑coach leadership role with a clear mandate to optimize cost, eliminate waste, and continuously improve operational performance while maintaining a best‑in‑class workplace experience. This role is not a pure oversight or delegation‑only position. The Director is expected to actively shape strategy and remain directly involved in execution, decision‑making, project leadership, and issue resolution. Success requires visible ownership, operational depth, and a willingness to be in the details when needed.

The Director owns the performance of the Arlington asset end‑to‑end and plays a key role in aligning services, processes, and standards across the broader workplace portfolio.

• Own and lead all corporate workplace services and operations for 200,000 SF owner‑occupied spaces
• Oversee the asset management of the 550,000 SF multi‑tenant building, with direct oversight of property management team and building engineering team.
• Maintain regular, hands‑on engagement in day‑to‑day operations, including frequent property walks and direct involvement in operational decision‑making.
• Serve as the accountable owner of building performance, experience, and outcomes—going beyond reviewing reports to full ownership.

• Own and manage the building‑operations cost center, including full accountability for budget development, execution, and outcomes.
• Lead an ongoing cost‑transformation effort focused on identifying, reducing, and preventing waste, inefficiency, and unnecessary spend.
• Personally engage in contract reviews, vendor negotiations, scope optimization, and service‑model decisions.
• Establish and track clear financial and operational metrics to demonstrate savings, productivity gains, and value creation.

• Deliver a white‑glove, hospitality‑driven workplace experience for the Global HQ corporate staff across all amenities while balancing service excellence with fiscal discipline.
• Lead the design and execution of an executive services strategy, remaining personally engaged in high‑visibility and high‑impact needs.
• Hold vendors and service providers accountable through clear KPIs, service‑level expectations, and active performance management.

• Lead and develop an internal facilities and 3rd party operations team while remaining directly involved in critical initiatives and execution.
• Provide active oversight of property management and building engineering teams, with hands‑on involvement in problem‑solving, prioritization, and performance management.
• Step in…