Operations Manager – Mid

Operations Manager – Mid

Join to apply for the Operations Manager – Mid role at Koniag Government Services.

Eagle Harbor Solutions LLC, a Koniag Government Services company, is seeking an Operations Manager – Mid with a TS/SCI security clearance to support EHS and our government customer at the Pentagon, Arlington, VA.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

• Analyzing existing operational workflows, identifying areas for improvement, and recommending strategies to enhance efficiency and productivity.
• Developing and implementing quality assurance programs, monitoring product or service quality, and ensuring adherence to established standards.
• Providing guidance, training, and performance feedback to enhance team effectiveness and engagement.
• Contributing to the development and execution of long-term operational strategies aligned with broader OUSD(R&E) goals.
• Establishing key performance indicators (KPIs) to track operational performance, analyzing data, and generating reports for senior management.
• Identifying potential operational risks, developing mitigation strategies, and ensuring business continuity.
• Ensuring operations comply with relevant laws, regulations, industry standards, and internal policies.
• Evaluating operational workflows to identify inefficiencies, bottlenecks, and areas for improvement.
• Leading continuous improvement initiatives using recognized methodologies (e.g., Lean, Six Sigma).
• Developing, implementing, and overseeing quality assurance programs to ensure consistent delivery of high-quality products or services.
• Monitoring adherence to established quality metrics, conducting audits, and initiating corrective actions as needed.
• Maintaining alignment with industry best practices and emerging standards.
• Providing day-to-day operational leadership to cross-functional teams, fostering a culture of accountability and high performance.
• Delivering training, coaching, and professional development to support team capability and engagement.
• Conducting performance evaluations, identifying skill gaps, and implementing improvement plans.
• Supporting development and execution of long-term operational strategies aligned with broader OUSD(R&E) priorities and mission objectives.
• Partnering with senior leadership to translate organizational goals into actionable operational plans.
• Establishing and tracking KPIs, analyzing operational data, preparing reports, and presenting insights to senior management.
• Using analytics to inform decision-making and drive continuous improvement.
• Identifying and assessing operational risks, vulnerabilities, and dependencies across processes and systems.
• Developing and implementing mitigation plans to ensure operational resilience and continuity of operations.
• Leading incident response and post-incident reviews to strengthen future readiness.
• Ensuring all operations comply with applicable laws, regulations, federal guidance, and industry standards.
• Maintaining up-to-date knowledge of compliance requirements and ensuring internal policies are followed.
• Coordinating with compliance, legal, and audit stakeholders to address issues proactively.
• Working closely with internal and external stakeholders to ensure alignment of operational initiatives with organizational priorities.
• Facilitating effective communication across teams and supporting collaboration on complex operational challenges.

• Bachelor’s degree from an accredited college or university in a management or technical discipline (e.g., Science, Mathematics, or Engineering field) is required.
• Four (4) years of specialized experience including military or industry executive assistant experience may be substituted in lieu of specific educational requirements.
• Advanced program management education or certification is preferable.
• Three (3) years of experience as an operations Manager.
• TS/SCI eligibility.

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law.

We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at  or by calling  to request…