Sr Risk Management Program Manager, Design and Construction, GEMS D&C, Quality Management

Description

At Amazon, we're working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self‑starter to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team as a Senior Program Manager, specializing in Risk Management.

The Senior Program Manager will play a critical role for defining process risk within the Preconstruction and Construction Execution team and benchmark the processes within the different business units globally. They will be responsible for defining risk standards, governance, and framework. The team will benchmark processes across facility and infrastructure Pre‑Construction and Construction lifecycle.

Travel up to 60% within assigned regions and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

• Utilize industry standard methodologies to include PMP and Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems.
• Provide oversight of D&C's risk management program.
• Establish and scale the organization's risk management standards, governance, and framework.
• Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand‑offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.
• Motivate others to achieve impeccable quality in an explosive growth and deadline‑driven environment.
• Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.
• Responsible for leading and driving process improvements (short‑term wins) as well as process design / redesign (long‑term wins) efforts.
• Create global best practice documentation and facilitate sharing across the globe.
• Maintain close relationships with internal stakeholders and understanding our highest priority execution pain‑points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field
• Experience in Risk Management Standards, Governance, and Framework
• Experience in facility and infrastructure construction management

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• PMP

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and…