M365 Engineering Manager

Job Title:

M365 Engineering Manager

Job Category:
Information Technology

Time Type:
Full time

Minimum Clearance Required to Start:
None

Employee Type:
Regular

Percentage of

Travel Required:

None

Type of Travel:
None

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* The Opportunity:

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* CACI is seeking a M365 Engineering Manager to guide a team of technical professionals supporting the Department of Homeland Security (DHS). This role focuses heavily on leadership, project management, oversight of O&M activities, and coordination of multiple M365-related projects of varying complexity. You will directly supervise 5-8 team members and serve as a primary interface with DHS stakeholders, program leadership, and cross-functional teams.

The M365 Engineering Manager is responsible for leading a team of M365 engineers and developers in the delivery of enterprise-wide services and solutions. This role emphasizes people management, project oversight, resource coordination, and customer engagement rather than deep hands-on engineering. The manager ensures operational excellence, consistent execution, and adherence to DHS governance standards while driving continual service improvement across the M365 environment.

** Responsibilities:*
* + Provide active, engaged leadership focused on team performance, delivery quality, and meeting commitments.

+ Manage and mentor M365 engineers and developers, ensuring clear expectations and accountability.

+ Create and distribute weekly status reports highlighting accomplishments, risks, and productivity metrics.

+ Identify process inefficiencies and drive continual service improvement (CSI) initiatives through completion.

+ Coordinate closely with the Scrum Master and development teams to ensure proper staffing, prioritization, and task alignment.

+ Serve as an escalation point for both DHS and technical staff, removing blockers and guiding resolution efforts.

+ Act as liaison to DHS customers and program functional leads, ensuring clear communication and aligned expectations.

+ Oversee project schedules, deliverables, and milestone achievement; maintain accurate documentation and provide routine updates.

+ Ensure all DHS-defined governance, compliance, and project standards are consistently implemented.

+ Engage directly with end users, stakeholders, and process owners to document business needs and validate completed deliverables.

+ Oversee quality of architectural artifacts and project-related documentation within your scope.

+ Exhibit proactive customer-focused behavior, providing timely updates and anticipating stakeholder needs.

** Level Description*
* + Manages experienced professionals who work independently and handle complex assignments.

+ Executes policy and strategy within a short-term (≤1 year) planning horizon.

+ Addresses complex, multi-department problems requiring investigation, analysis, and informed decision-making.

+ Influences individuals beyond immediate team regarding policies and practices; may be a recognized SME.

+ Contributes measurable impact to operational plans, process improvements, and team performance.

+ May manage projects and processes within a defined budget; may contribute to budget planning.

** Leadership & Talent Management*
* + Leads a small to mid-sized team of seasoned professionals; responsible for work review and direction.

+ Holds or significantly influences decisions related to hiring, performance management, promotions, and rewards.

** Knowledge & Experience*
* + Strong applied knowledge in project execution, operational management, and team leadership.

+ Advanced understanding of enterprise IT environments and M365 service delivery.

+ Typically holds a bachelor's degree and 5+ years of relevant leadership experience.

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* Qualifications:

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Required:

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+ Ability to obtain DHS EOD Clearance.

+ Demonstrated experience managing or supervising an M365 engineering or development team.

+ Bachelor's degree in Computer Science, MIS, Business, or related field.

+ 10+ years of IT experience, including 5+ years working with Microsoft platforms.

+ Ability to work effectively with staff across business, technical, and management levels.

+ Experience supporting U.S. Federal Government customers.

+ Excellent written and…