General Manager

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Arlington, VA, US

7 days ago Requisition

Salary Range: $ To $ Annually

Jamestown

The General Manager, Parking Operations oversees the strategic planning, day-to-day operations, and business growth of parking facilities across Washington DC and Virginia. This role combines hands-on operational leadership with a proactive business development mandate — identifying and pursuing new contract opportunities, building relationships with property owners and municipal stakeholders, and expanding the company’s footprint in one of the nation’s most dynamic and complex urban markets.

The General Manager leads site-level teams, ensures regulatory compliance across DC and Virginia jurisdictions, and delivers exceptional customer and client experiences.

• Bachelor’s degree in Business Administration, Real Estate, Hospitality Management, Transportation, or a related field preferred.
• Equivalent combination of education and experience will be considered.

• 5+ years of progressively responsible experience in parking operations, property management, or facilities management.
• 2+ years of multi-site or regional management experience strongly preferred.
• Demonstrated business development or sales experience, including proposal writing, client presentations, and contract negotiation.
• Demonstrated experience managing budgets of $1M or greater and teams of 10+ employees.
• Demonstrated exceptional customer service in a hospitality focused environment such as hotel or event venues.
• Prior experience operating in Washington DC and/or Northern Virginia markets, with familiarity of local government and commercial real estate stakeholders, is highly preferred.
• Strong leadership, communication, and interpersonal skills with the ability to influence clients, partners, and internal stakeholders.
• Proficient in parking management systems (e.g., PARCS, Park Mobile, T2, Passport) and Microsoft Office Suite.
• Solid financial acumen with experience in budgeting, P&L management, pro forma development, and financial reporting.
• Excellent organizational and time management skills; ability to manage multiple priorities across geographic locations.
• Entrepreneurial mindset with a track record of identifying and converting new business opportunities.
• Problem-solving mindset with a focus on customer experience and continuous improvement.
• Valid driver’s license with clean driving record required.

• Certified Parking Professional (CPP) — International Parking & Mobility Institute (IPMI)
• Certified Administrator of Public Parking (CAPP)
• PMP or other project management certification
• LEED AP or familiarity with sustainable parking/mobility programs (particularly relevant to DC Green Building Act compliance)

This position requires frequent travel throughout the Washington DC and Virginia region, including outdoor site visits in varying weather conditions. The role involves extended periods of walking, standing, and driving in urban and suburban environments. Occasional evening and weekend availability is required to support events, prospecting activities, and operational needs. Familiarity with navigating DC’s complex permitting environment and multi‑jurisdictional regulations is essential.

• Oversee daily operations across all parking facilities in the DC/Virginia region,…