Program Manager, Strategic Implementation

We are seeking a highly organized, systems-minded leader who thrives on turning strategy into execution. Program Manager, Strategic Implementation will lead the implementation of high-priority, cross-functional strategic initiatives by building the structures, tools, and coordination needed to move complex work forward.

Some initiatives will remain under this role's leadership throughout their lifecycle, while others will transition to operational teams once a strong implementation foundation has been established. In addition to leading and managing strategic initiatives, this role will help build consistent program and project management practices across the organization, strengthening our ability to plan, coordinate, and deliver complex work effectively.

This is a highly collaborative role that works across teams and levels of the organization. The ideal candidate is someone who can zoom out to understand the strategic goal, zoom in to manage the details, and bring people together to ensure work keeps moving. This role reports to the Chief of Staff.

Own the planning and execution of complex, cross-functional initiatives from kickoff through completion or transition to an operational owner.

Core Responsibilities:

• Translate strategic priorities into clear, executable plans
• Establish timelines, milestones, owners, governance structures, and success measures
• Coordinate work across departments and ensure teams understand roles, responsibilities, and dependencies
• Monitor progress, identify and manage risks, and remove obstacles to keep work moving
• Facilitate decision-making and ensure key decisions and next steps are documented and followed through
• Lead implementation through completion or facilitate a thoughtful, seamless handoff to an operational owner
• Provide clear, consistent communication and reporting to organizational leaders

Examples of initiatives:

• Federal grants and foundation-funded initiatives
• New organizational priorities
• Cross-functional operational programs and projects
• Strategic launches and pilots

Measures of success:

• Strategic programs and projects start well, with clear plans, owners, timelines, governance, and success measures from day one
• Complex initiatives move forward with strong coordination, clear accountability, and fewer surprises
• Leaders have greater visibility into progress, risks, dependencies, and decisions
• Strategic initiatives are successfully completed or transitioned to operational owners with the structures and knowledge needed for continued success

Create the systems, tools, and practices that help teams across the organization execute work more consistently and effectively.

Core Responsibilities:

• Develop shared program and project management standards, templates, tools, and expectations
• Create scalable processes for project kickoff, planning, progress tracking, and reporting
• Improve visibility into organizational priorities, major initiatives, and cross-functional work
• Build and maintain dashboards and tracking systems that support effective decision-making
• Identify opportunities to improve organizational workflows and ways of working
• Capture lessons learned and continuously refine program and project management practices

Measures of success:

• Teams have shared tools, templates, language, and expectations for managing programs and projects
• Teams spend less time reinventing project management processes and more time executing the work itself
• Leaders have greater visibility into organizational priorities and the status of major initiatives
• Program and project management practices become increasingly consistent, scalable, and effective across the organization

Serve as an internal program and project management partner to leaders and teams across the organization, providing hands-on support and coaching to help important work succeed

Core Responsibilities:

• Support teams in launching and structuring new initiatives
• Facilitate planning, kickoff, and working sessions
• Coach program and project leads on implementation and project management best practices
• Help teams establish clear governance, roles, communication plans, and decision-making structures
• Provide additional implementation support during critical phases of programs and projects
• Build strong relationships across departments and serve as a trusted partner who helps teams navigate complexity and keep work moving

Measures of success:

• Leaders and teams feel better equipped to plan and execute complex work
• Teams have greater clarity about roles, responsibilities, decisions, and next steps
• Leaders spend less time managing the mechanics of programs and projects and more time focused on strategy, content, and decisions
• The organization has greater confidence in its ability to deliver complex work effectively

You are a strong program manager who brings structure to complexity without…