Program Director

iTech AG is seeking an experienced Program Director to provide strategic program leadership, hands-on contract support, technical writing, client relationship management, and account growth in support of our U.S. Census Bureau and broader Department of Commerce portfolio. This hands-on leadership role combines program and contract management with direct technical delivery. The Program Director will oversee assigned programs and contracts while also contributing directly to client deliverables as a Technical Writer.

The role will also support continued account growth by strengthening client relationships, identifying emerging requirements and opportunities, and contributing to capture and proposal activities.

• Provide leadership and oversight for assigned Census Bureau and Department of Commerce programs, contracts, projects, and work streams.
• Provide direct, hands-on contract support and serve as a Technical Writer, developing, reviewing, editing, and maintaining technical, operational, training, process, and program documentation.
• Work with Government stakeholders, subject matter experts, technical teams, and project personnel to translate complex information into clear, accurate, user-focused documentation.
• Develop and maintain technical documentation, SOPs, user guides, process documentation, training materials, manuals, job aids, presentations, reports, meeting materials, and other contract deliverables.
• Lead program planning, execution, monitoring, and control to ensure delivery within scope, schedule, budget, quality, and contractual requirements.
• Monitor contract performance, deliverables, milestones, staffing, financial performance, risks, issues, and client satisfaction.
• Oversee labor utilization, funding, forecasting, invoicing, subcontractor performance, and overall contract health.
• Manage document review cycles, incorporate stakeholder feedback, maintain version control, and support Government review and acceptance.
• Manage and mentor Project Managers, Task Leads, technical staff, and other delivery personnel.
• Serve as a senior iTech AG representative and trusted advisor to Census Bureau and Department of Commerce stakeholders.
• Build and maintain relationships with Government program leadership, CORs, Contracting Officers, technical stakeholders, and SMEs.
• Partner with iTech AG leadership, Growth, Capture, and Proposal teams to support continued expansion of the Census and Commerce account.
• Identify new, follow-on, recompete, and adjacent opportunities through client relationships and knowledge gained from contract execution.
• Contribute to account planning, opportunity qualification, capture, solution development, proposal writing, staffing strategies, win themes, differentiators, and oral presentations.
• Translate successful contract performance into past performance, case studies, reusable solutions, and new business opportunities.

• 10+ years of progressive professional experience supporting federal government programs, projects, or contracts.
• 5+ years of program or senior project leadership experience with responsibility for delivery, client engagement, staffing, financial performance, and contract execution.
• Demonstrated hands‑on technical writing experience within a federal government or similarly complex environment.
• Demonstrated ability to develop clear, concise, technically accurate documentation from complex source material and SME input.
• Experience managing federal contracts across scope, schedule, budget, staffing, quality, risk, and performance.
• Experience working directly with senior Government stakeholders and technical SMEs.
• Experience managing multiple projects, work streams, deliverables, and priorities simultaneously.
• Experience managing contract financials, including budgets, forecasts, labor utilization, funding, and subcontractor performance.
• Experience leading multidisciplinary professional services teams.
• Demonstrated experience supporting federal business development, capture, proposal development, and/or account growth.
• Strong writing, editing, research, analytical, facilitation, presentation, and executive communication skills.
• Ability…