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Service Manager - Luxury s
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-09-15
Listing for:
Percy
Full Time
position Listed on 2026-09-15
Job specializations:
-
Management
Maintenance Manager
Job Description & How to Apply Below
At Percy, we're building new ways to connect talented professionals with meaningful career opportunities at leading companies in the multifamily industry. We're currently seeking a hands-on Service Manager to lead maintenance operations at a 350+ unit luxury high-rise community in Arlington, VA.
This is a high-visibility leadership role overseeing service operations across two residential towers with multiple elevators, a rooftop pool, and extensive amenity spaces. You’ll partner closely with the General Manager, lead a small on-site technician team, and own the preventive maintenance program in a culture-forward environment where professionalism, stability, and resident experience matter.
Responsibilities- Lead day-to-day maintenance operations for a 350+ unit luxury high-rise across two buildings
- Manage and execute the preventive maintenance program, inspections, and service standards for building systems and amenities
- Lead, coach, and hold accountable a small on-site maintenance team, including training and performance management
- Coordinate vendors, purchase orders, and service scheduling while maintaining strong communication with site leadership
- Participate in an on-call rotation and ensure timely emergency response coverage
- 3+ years of apartment maintenance leadership experience, including experience supporting 250+ unit communities
- EPA Section 608 Universal certification (required)
- High-rise and/or Class A luxury experience strongly preferred, with comfort supporting elevators, pools, and amenity-heavy operations
- Strong hands-on technical skills across HVAC, plumbing, electrical, and make-ready/turn processes
- Stable work history and ability to collaborate closely with a General Manager in a service-driven environment
- Earn up to $105,000 (base pay plus bonus potential)
- Full benefits package including all major insurance, 401k, and PTO
- High-profile high-rise leadership opportunity with strong internal growth potential
- Work for a nationwide company that can offer growth and stability
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