Office Manager

Duties

Serves as the primary clearinghouse for all incoming and outgoing office communications. This includes reviewing, routing, and tracking action items, correspondence, and inquiries to ensure accuracy, compliance with timely completion.

Manages the daily schedule and calendar of the staff. This involves resolving scheduling conflicts, coordinating complex meetings, organizing agendas, and ensuring the Civilian Director has all necessary briefings, background materials, and files.

Develops and implements internal administrative procedures and policies for the office. The Office Manager evaluates existing workflows and drafts standard operating procedures to streamline operations and ensure office efficiency.

Acts as the principal point of contact between the Civilian Director, senior leadership (SES, Flag Officers), and external agencies. Screens, evaluates, and resolves complex inquiries, determining which issues require Deputy Director's attention.

Independently plans and executes special studies and projects assigned by leadership. This involves using qualitative and quantitative techniques to analyze administrative data, identify bottlenecks, and present recommendations to improve org.