Senior Managing Director, National Security Portfolio

The Work

The Senior Managing Director of Cayuse’s National Security Portfolio builds, leads, sells, and delivers large, complex programs across National Security agencies (DHS, Federal Law Enforcement agencies/bureaus, ODNI, NSA, CIA). This role requires strategic vision, exemplary relationship management skills, and the ability to partner effectively with sales/capture teams and delivery teams, all with an emphasis on growing profitable accounts. The focus is on cultivating trusted, long-term relationships with key clients, evaluating their priorities, and aligning their interests with Cayuse’s capabilities for mutual benefit.

The Senior Managing Director of Cayuse’s National Security Portfolio is integral to Cayuse’s growth strategy and client relationship management.

This means you:

• Lead with excellence, confidence, and humility.
• Exemplify client centricity.
• Act as a true and trusted partner.
• Care deeply for all Cayuse team members.
• Demonstrate the courage to advocate for operational changes to improve the delivery of profitable services to clients.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Key Responsibilities

This position is a Growth and Client Relationship Management role. Delivery excellence is also a core objective of any contract Cayuse supports.

• Advise and consult with senior leaders on industry, government trends and/or strategic priorities by building trusted relationships.
• Nurture a detailed understanding of our key client(s), including their mission, near and long-term priorities, client budgeting strategies and constraints, and opportunities where Cayuse’s capabilities may align to client needs.
• Provide oversight and coaching to complex program business development and delivery teams (proposal/capture, service delivery, project management or business operations) balancing client interaction, delivery excellence, profitability, with advancing long range account growth.
• Shape/influence core solutions we have today, as well as solution priorities for the future, based on industry trends, client account discussions, and Cayuse’s overall strategic growth objectives.
• Responsible for profitable delivery and driving opportunities to improve overall margins, either via creative pricing structures, or seeking to advance more operational efficiency in how we deliver.
• Work closely with Business Unit Executive, Client Account Directors and Company Managing Directors to voice and advocate internally for portfolio priorities, and advocate for best teams/people to sell and deliver future revenue growth.
• Tactically, all this translates to:
  • Establishing enduring relationships, built on trust, with key clients.
  • Creation of National Security Portfolio strategic and financial plans/roadmap for servicing client needs.
  • Growing National Security market penetration over next 3-5 years.
  • Optimizing delivery and margin growth per our annual plan commitments.
  • Improving client satisfaction.
  • Growing people, improving employee satisfaction.
• At times this means:
  • Stepping in to directly manage or coach teams during high-pressure situations or periods of challenge, serving as a hands-on project manager or consultant.
  • Coordinating and mobilizing organizational stakeholders to achieve collective goals effectively.
  • Resolving escalations or addressing issues with professionalism and integrity when commitments are not fulfilled.
  • Guiding and coaching sales or capture teams to refine their approach when responding to new RFPs or contract renewal opportunities.
• Other duties as assigned.

Qualifications –…