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Senior Director, Ground Handling & Customer Service

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Piedmont Airlines, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    Event Management & Planning, General Management
  • Customer Service/HelpDesk
    Event Management & Planning
Salary/Wage Range or Industry Benchmark: 138000 - 152000 USD Yearly USD 138000.00 152000.00 YEAR
Job Description & How to Apply Below

Piedmont Airlines, Inc. is seeking a Senior Director, Customer Service for the Ground Handling Department at a hub location in the Arlington area. The role focuses on compliance, caring for teams, and achieving operational excellence while setting performance goals and driving metrics.

You will lead managers, supervisors, and agents, with heavy emphasis on labor relations, budgeting, and safety compliance. Ideal candidates bring five years of senior airline leadership, strong communication, and

Join us at Piedmont Airlines, Inc. as our next Senior Director, Ground Handling & Customer Service in Arlington, VA, United States.

The Senior Director, Ground Handling & Customer Service position in the Management & Operations field is open for applications.

We have an opening for a Senior Director, Ground Handling & Customer Service in Arlington, VA, United States within Management & Operations.

Position Requirements
10+ Years work experience
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