Director of Donor Relations

SUMMARY

National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arlington, VA is hiring a full-time Director of Donor Relations. This position is responsible for fundraising and development project management. This position also has responsibility for donor database management maintenance and upgrade of utilization of data for development prospecting, cultivation, stewardship and tracking report purposes. This position has responsibility for managing all Board events, meetings, communication in conjunction with the President & CEO.

This position is responsible for planning and implementing fundraising events, campaigns for annual and seasonal gifts; supporting development committee and preparation for all meetings and follow-up; developing and cultivating new individual and institutional funders, sponsors and partnerships. Also responsible for preparing foundation grant applications and follow-up reports.

• Generate revenue and cultivate relationships through all development and fundraising activities as assigned.
• Research, write and secure grants and provide necessary reports for foundations and private foundations for both restricted and unrestricted activities of NCTR.
• Solicit and secure sponsor ships, auction items and ticket sales for fundraising events.
• Responsible for managing stewardship and protocol for major gift donors including acknowledgment materials; progressive communications based on level of giving; engagement opportunities with subject experts, senior management and board leaders; and unique engagement opportunities based on level of giving.
• Responsible for managing acknowledgements for all donors in Donor Perfect or similar donor database software and in conjunction with the Finance Department.
• Directly responsible for the planning and execution of major gift cultivation events.
• Track all outstanding pledges on a monthly basis. Manage solicitation and stewardship donors for payment of pledges through phone calls, emails and letters, as appropriate.
• Manage relationships, membership organizations (i.e., Kiwanis, Host Lions Club, Rotary Clubs, etc.) and prepare all applications and documents required.
• Identify and manage crowdfunding opportunities for revenue generation through such platforms as Amazon Smile, Do More 24, Facebook Fundraisers etc. and manage promotion of these opportunities.
• Manage and prepare content for various event programs, invitations and other collateral materials which require input from development department. Ensure branding compliance.
• Prepare quarterly donor newsletter.

Manage all aspects of NCTR's donor records, including gift entry, consolidating duplicates, updating donor records, etc.

• Work closely with each member of the Board of Directors and the development committee(s) to provide fundraising expertise and strategy, coaching and collaterals for their fundraising efforts on behalf of NCTR.
• Manage support for development committee and event committee meetings; including communications, agendas, read-ahead and hand‑out pertinent documents, reports, samples, monthly metrics report and meeting minutes.

• Maintain tracking information and metrics for capital campaign, individual and corporate pledges, payments, benefits fulfillment, acknowledgement and keep President & CEO apprised of progress through weekly reports.
• Provide Finance with accurate coding for gifts, check or credit card payments and copies of pertinent documentation attributed to the gifts and donations.
• Monthly reconciliation with Finance Department on donor gifts and contributions received.
• Manage annual board giving fund reports and keep updated and accurate on a quarterly basis, to include master report and individual reports for each board member. Distribute to board members on quarterly basis, in conjunction with President & CEO.

• Assure the confidentiality of donor-related and development-related information.
• Attend internal staff training sessions as necessary.
• Maintain a working knowledge of NCTR mission and its programs.
• Assure compliance with all NCTR policies, procedures, standards and applicable regulatory requirements; promote NCTR programs and initiatives as appropriate and as requested by President & CEO.

• B.S. or B.A. Degree.
• 5 years of demonstrated experience in Board management, special event fundraising, project management and event management including large-scale, complex, high profile events with ability to plan and monitor projects from inception through completion.
• Experience in major gifts and grant writing.
• Experience cultivating and managing relationships with Senior Level Staff, Board of Directors, and Committee Volunteers.
• Experience successfully negotiating all vendor contracts in support of development activities.
• Experience working with non-profit organizations, volunteers and…