Senior Specialist Donor Communications

Techno Serve Background

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of Techno Serve’s work around the world for over 50 years. Techno Serve is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty. The low‑income communities in which we work are full of enterprising people. Their small‑scale farms and businesses are the keys to economic development.

But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with Techno Serve staff, people around the world are lifting themselves out of poverty. The results are amazing – when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach.

Communities and even whole countries are better off.

The Advancement Team promotes and supports the mission of Techno Serve, strengthening the organization’s brand among key audiences and raising philanthropic support. We seek individuals who share our core values, are committed to driving lasting impact, welcome the opportunity to collaborate with colleagues around the world, are entrepreneurial and embrace accountability. We seek to fill the role of Senior Specialist for Donor Communications
. The role focuses on content curation and creation to support a culture of philanthropy with a primary focus on major donors and principal gifts. It also contributes to building Techno Serve’s brand and supporting priority outreach efforts. Required is an excellent command of written and spoken English (Spanish and French highly desired), strong project and people management skills, and a collaborative, entrepreneurial mindset.

The position is part of the Communications Team, reporting to the Sr. Director of Communications. It has no direct staff management, but may supervise contractors.

• Assume responsibility for the final quality and accuracy of donor materials to ensure consistent alignment with brand standards and strategic goals.
• Serve as project manager for donor materials, working with Techno Serve colleagues, contractors, interns, and volunteers.
• Research, write, and design personalized annual and mid‑year impact reports for top‑tier donors, ensuring alignment with their specific philanthropic interests and maintaining accuracy, quality, and cultural sensitivity.
• Manage a regular cadence of stewardship touchpoints and updates that keep donors connected to the mission between formal reports.
• Lead the development of additional donor‑facing materials, including assets for donor recognition levels and legacy giving assets.
• Draft acknowledgment letters that reflect current organizational milestones.
• Provide regular content updates and assist major gift officers in customizing materials for specific solicitations.

• Evaluate key performance metrics and engagement patterns to uncover stewardship opportunities; design and execute data‑informed, audience‑specific messaging frameworks that resolve gaps and foster greater donor commitment.
• Set and report on annual key performance indicators.

• Lead production of the monthly "Techno Serve Connection" webinar series, managing the editorial calendar and speaker selection, drafting scripts/questions for the executive host, writing marketing emails, and monitoring attendance data.
• Collaborate with major gift officers and organizational leadership to develop strategic talking points and presentations for virtual and in‑person donor events.

• Identify and interview key donors to create video content that articulates their motivation for giving and recognizes them as key partners.
• Proactively develop and pilot new storytelling and donor recognition methods; explore emerging formats to share impact updates and deepen donor engagement with the Techno Serve story.
• Partner with field staff to…