Program Associate, CEW

National Council on Aging

At NCOA, we offer the chance to make a difference. We're a nonprofit organization dedicated to improving the lives of older adults and building a just and caring society in which each of us, as we age, lives with dignity, purpose, and security.

If you’re looking to innovate, grow, and make a meaningful impact, this is your opportunity to join a mission-driven team working to create the conditions for all to age well today and into the future. Every day, NCOA empowers older adults, strengthens communities, and advocates for lasting change to ensure everyone has access to the resources needed to age well.

The National Council on Aging (NCOA) is seeking a passionate, collaborative, and innovative Program Associate to join us during an exciting period of growth and impact.

The Program Associate plays a central role in the development and coordination of programmatic activities within the Center for Economic Well-Being (CEW) team. This role works both independently and collaboratively to plan and implement training and technical assistance for network members, including grantees, service delivery partners, and community-based organizations. Serving as the primary point of contact for community-based partners across the country, the Program Associate monitors and supports grantees and other network partners in achieving social impact goals, highlights exemplary practices, and provides information, support, and resources to strengthen and expand an integrated, sustainable service system.

The Program Associate works collaboratively with NCOA staff, external grantees, consultants, and other network members and partners and across diverse audiences of service providers, community leaders, funders, and the public. Activities center on technical assistance and support to the Center for Economic Well-Being’s (CEW) network of community-based organizations.

Positions at this level typically report to an associate director or director and require experience supporting projects and managing tasks or deliverables. Incumbents are required to exercise judgement within their scope of work based on defined guidelines. Incumbents generally have one or more years of experience in their discipline and a bachelor’s degree or the equivalent, as well as substantive experience at this level.

Graduate level degrees may be considered in lieu of experience.

• Provide technical assistance and support to network members to build capacity toward an expansive, sustainable infrastructure for programs. Technical assistance includes monitoring partner activities; researching and providing prompt and thoughtful responses to requests for information or assistance; resource development (tip sheets, issue briefs, fact sheets, toolkits, etc.); ongoing communication with partners via various channels to support their activities and goals; and documenting and sharing learnings and exemplary practices from the field.
• Track, identify, and foster use of promising practices related to comprehensive, person-centered approaches that facilitate access to or attainment of health coverage and benefits, economic and financial security, social benefits, and safety net system resources.
• Assist with the development of request for proposals (RFPs) to select and award grant funding to qualified community-based organizations (CBOs).
• Participate in national and regional meetings and other events to increase knowledge about health care access, economic security, and access to safety net systems and social benefits for older adults, and the work of NCOA.
• Communicate learnings about the Center’s work through technical assistance calls, conference presentations, webinars, facilitated discussions, reports, publications, and other venues.
• Foster a spirit of collaboration, coordination, and communication in carrying out responsibilities, and work closely with NCOA staff to accomplish goals. Participate in team meetings, contribute to the agenda, and support creative solutions to issues that are discussed. Participate in work plan discussions, performance monitoring reviews, and continuous quality improvement…