Development Operations & Administrative Coordinator

Who We Are

Kakenya’s Dream invests in girls and young women from rural communities as agents of change through education, health, and skills development. Guided by the belief that every girl deserves the opportunity to realize her full potential, we work alongside local communities to expand access to quality education, youth-friendly health services, economic opportunity, and leadership development.

Our vision is a world where every girl and young woman is educated, valued, respected, and realizes her full potential. Through collaborative partnerships and locally driven solutions, Kakenya’s Dream is creating lasting change for girls, their families, and their communities across rural Kenya while building a more equitable future for generations to come.

As our organization continues to grow, we are seeking a Development Operations & Administrative Coordinator who will help strengthen the systems, processes, and donor stewardship activities that fuel our mission.

The Development Operations & Administrative Coordinator serves as the operational backbone to the Development team and a trusted support resource across the organization.

This role is responsible for coordinating donor stewardship activities, maintaining fundraising systems, supporting grant administration, managing recurring development processes, and ensuring that the behind-the-scenes work of fundraising runs smoothly and consistently.

The ideal candidate is someone who:

• Loves creating order and structure
• Enjoys managing details and systems
• Takes pride in high-quality work
• Is proactive and dependable
• Thrives in a collaborative environment
• Finds satisfaction in helping others succeed

This role is well suited for someone who enjoys being the person who keeps everything moving forward, ensures nothing falls through the cracks, and creates capacity for others to focus on strategic work.

• Manage all gift administration processes from receipt through stewardship, ensuring timely, accurate, and complete documentation of all contributed revenue.
• Own tracking and administration of all fundraising revenue, including bank deposits, donor restrictions, pledges, in‑kind contributions, and supporting documentation.
• Coordinate donor acknowledgment, renewal, pledge reminder, and stewardship workflows.
• Prepare and distribute donor communications, tax acknowledgments, stewardship materials, and donor recognition pieces.
• Manage thank‑you note processes and donor recognition activities across the organization.
• Support donor inquiry management and maintain positive donor relationships through timely, professional communication.
• Monitor donor stewardship activities, including acknowledgments, pledge follow‑up, and donor touchpoints.
• Partner with the Finance Assistant to ensure contributed revenue is accurately documented, reconciled, and transferred to accounting while maintaining appropriate separation of development and finance responsibilities.

• Serve as the primary administrator of the organization’s CRM systems, including Bloomerang.
• Evaluate existing development processes and recommend workflow improvements that increase efficiency, accuracy, and scalability.
• Maintain donor records and ensure the accuracy, completeness, and integrity of constituent data.
• Record and maintain gifts, pledges, donor activity, and fundraising transactions within Bloomerang.
• Monitor and improve CRM data hygiene and system integrity.
• Manage platform integrations and support data flow between Bloomerang, Mailchimp, Givebutter, and other fundraising systems.
• Import, update, and maintain donor and constituent information.
• Generate recurring fundraising, donor, campaign, and revenue reports to support organizational decision‑making.
• Support ongoing process improvements, automation initiatives, and system optimization efforts.

• Track grant deadlines, reporting schedules, renewal timelines, and other fundraising deliverables.
• Coordinate collection of information, documentation, and supporting materials for grant proposals and reports.
• Conduct donor, prospect, corporate, and…