Associate Director - Refugee Services

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Full-Time Professional Virginia, Arlington, VA, US

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity.

To learn more about our work, please go to our official website ugees.org .

USCRI manages multiple programs across the U.S. through agreements with federal and other funders to receive refugees and other qualified, new arrivals into the country for initial resettlement and ongoing services leading to integration and self-sufficiency. USCRI accomplishes these activities through its network of affiliates and field offices. USCRI and funders require on-site and remote monitoring of local refugee services according to well-established criteria found in agreements and memoranda of understanding.

USCRI trains and equips a team of Program Officers across to conduct monitoring and write reports with observations and findings, with scheduled follow-up to ensure compliance. The Associate Director for Monitoring and Quality Assurance sets the annual monitoring calendar, trains Program Officers, tracks activities to completion and submits final reports to funders and local resettlement programs in the USCRI network.

The Associate Director –Refugee Services supervises the day-to-day work of the program officers and program assistants in select refugee programs including but not limited to Program for Initial Resettlement, Preferred Communities and Matching Grant. The Associate Director must be a strong team leader and decision-maker with the professional background and experience to implement grant activities while ensuring and enforcing compliance with USCRI and funder policies.

This position focuses on monitoring and evaluation, data analysis, reporting, planning, and other activities needed to ensure fulfillment of grant requirements. This position works closely with the Associate Director of Refugee Services and reports to the Director of Refugee and Social Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide ongoing leadership, direction, development, coaching, counseling, support and oversight to program staff;
• Direct and coordinate implementation of grant activities, including development of network of subrecipients to provide case management to clients;
• Conduct and oversee monitoring and desk audits, ensure compliance with established procedures by examining records, practices, and documentation;
• Work with staff to implement effective compliance training and provide technical assistance;
• Engage with field staff to provide input and solutions to compliance issues;
• Proactively identify compliance issues and obtain workable resolutions; make a broad range of decisions and communicate and elevate issues, as appropriate, to supervisor;
• Lead data collection, budget assessment, program proposals and reports, and special projects;
• Establish and maintain monitoring and evaluation protocol, guide the scheduling for monitoring and desk audits, and review reports;
• Manage and maintain online database;
• Oversee data analysis to improve program performance, identify gaps in services and areas of…