Studio Crew, Clarendon

Job Description

Soul Cycle Studio Crew members are responsible for bringing the “Soul” of Soul Cycle. Studio Crew part‑time employees are committed to forging connections with our riders, providing top‑tier innovative hospitality, and maintaining the highest level of operational excellence, all in the name of one goal: moving people to move the world. The Studio Crew will demonstrate and uphold the values and vision of the company.

The position requires at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. All employees are also expected to be available for peak holiday shifts.

• Curate impeccable and personalized rider experiences through high‑level customer service and hospitality
• Build community with riders so that you can anticipate their wants and needs
• Treat the studio as if you’re throwing a party at your home where every rider feels welcome
• Provide support to instructors for class check‑in
• Be willing and able to assist in all first aid situations

• Actively participate in studio‑specific challenges aimed at driving paid rides, retail sales, and hospitality
• Upsell class packs, renewal memberships, retail, shoes, and water
• Drive studio goals through intentional selling
• Maintain product knowledge for retail operations

• Assist Studio Management with daily tasks and projects
• Support with training and coaching new hires
• Develop interpersonal relationships with all staff to ensure efficiency and camaraderie

• Maintain the distinct Soul Cycle studio aesthetics, atmosphere, and culture
• Studio cleaning and prepping (bikes, weights, floors, mirrors)
• Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)

• A love of the Soul Cycle brand
• An innate love for taking care of humans
• Customer service experience
• The ability to prioritize and multi‑task within a fast‑paced environment
• An openness to receiving and delivering feedback
• A natural inclination to complete tasks and perform duties without direction
• A keen eye for detail

$12.77 per hour