Shift Lead

A Full-Time Laderach Key Holder (Shift Lead) is a brand champion who is passionate about providing a wonderful overall in-store experience. The ideal Key Holder exudes strong leadership traits and aims to build a career in retail management.

• Delivering an outstanding customer experience, as well as a similar environment for the inhouse team
• Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Leading various in-store tasks during each shift, exemplifying the store and brand standards
• Ensuring the movement on the sales floor is flowing effectively
• Helping ensure product merchandising is done accurately
• Helping to lead the follow-through of all food safety protocols
• Targeting sales objectives and helping to achieve store compliance and loss prevention standards
• Participating in team meetings to discuss goals, progress and topics in need of improvement
• Other role-related duties as assigned by the Store Manager

• At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
• Equipped with strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling based on store needs