SMB Account Executive, Comcast Business

Job Summary

Responsible for the sale of integrated communication structure to small‑to‑medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy, keeping in line with Comcast's touchstones.

• Assist with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promote the sale of bundled products to ensure the optimal solution for the customer.
• Sell with goals of exceeding departmental, financial and unit targets.
• Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Focus on goal achievement and be results driven.
• Assist with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retain customer base by delivering on the Comcast Credo, ensuring a superior customer experience.
• Maintain and build customer relationships to drive customer retention; work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations.
• Prepare sales and activity reports as required.
• Participate in out‑of‑the‑office meetings with customers on a regular basis, demonstrating excellent verbal and written skills and skill in presenting, persuading and negotiating.
• Consistently exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent and punctual attendance.
• Work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

• Understand our Operating Principles and use them as guidelines for how you do your job.
• Own the customer experience—think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Be enthusiastic learners, users and advocates of our technology, products and services, especially our digital tools and experiences.
• Work as a team, make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System, joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion and do what’s right for our customers, investors and communities.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• Adaptability
• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization

Base Pay: $56,368.00

Total Target Compensation (Base Pay plus Targeted Commission): $86,368.00

Bachelor's Degree (preferred, but applicants with coursework and experience will be considered).

0–2 Years of relevant work experience.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.