Senior Account Manager, Strategic Accounts

Senior Account Manager, Strategic Accounts

POLITICO’s mission is to equip influential professionals with the nonpartisan, high‑impact policy intelligence they need to lead. Through our Professional Subscriptions—including POLITICO Pro, E&E News, and Agency IQ—we deliver depth, tools, and insights that power key decisions in Washington and beyond.

• Build and execute strategic account plans focused on retention, upsell, and long‑term expansion.
• Lead high‑impact conversations—both virtual and in‑person—with stakeholders across customer organizations, from daily users to senior executives.
• Identify opportunities for cross‑sell and product adoption (POLITICO Pro US, Pro Europe, and E&E News).
• Build cross‑functional partnerships to advance strategic initiatives, resolve complex account issues, and ensure alignment with evolving product and market priorities.
• Develop and lead de‑risking strategies to protect revenue and strengthen client value ahead of potential contractions or churn.
• Partner with Customer Success to align on delivery strategy and deepen customer value.
• Leverage insights from usage, account health, and industry trends to recommend relevant solutions.
• Drive renewals with a focus on longer‑term contracts and YoY growth targets.
• Represent POLITICO with credibility and empathy, serving as a trusted advisor to client stakeholders.
• Log activity and maintain pipeline hygiene in Salesforce, sharing updates with leadership as needed.

• 5–8+ years of experience in account management, client success, or consultative sales.
• Proven track record of growing accounts through renewals, upsell, and cross‑sell.
• Experience successfully working cross‑functionally with a Customer Success team to deliver client outcomes.
• Comfort navigating complex organizations and building relationships across all levels of seniority.
• Excellent written, verbal, and presentation skills.
• High business and sales acumen—you know how to connect policy impact to business needs.
• Strategic mindset, able to think beyond one transaction to grow long‑term account value.
• Growth mindset—you believe we all have room to improve, and you value ongoing coaching and development.
• Proficiency with Salesforce or similar CRM tools.

At POLITICO, we value integrity, collaboration, and innovation. This role offers the opportunity to work alongside top executives.