Senior Account Manager, Strategic Accounts

POLITICO’s mission is to equip influential professionals with the nonpartisan, high-impact policy intelligence they need to lead. Through our Professional Subscriptions—including POLITICO Pro, E&E News, and Agency IQ—we deliver the depth, tools, and insights that power key decisions in Washington and beyond.

We’re looking for a Senior Account Manager to join our Strategic Accounts team—responsible for deepening relationships with POLITICO’s largest and most high-value customers, including major corporations and associations. As a Senior Account Manager, you will own a portfolio of 40‑50 key accounts across multiple industries. You will drive account growth through strategic engagement, business acumen, and meaningful customer conversations. You’ll partner closely with a dedicated Customer Success team to deliver a best‑in‑class client experience—balancing vision‑setting with execution.

• Build and execute strategic account plans focused on retention, upsell, and long‑term expansion.
• Lead high‑impact conversations—both virtual and in‑person—with stakeholders across customer organizations, from daily users to senior executives.
• Identify opportunities for cross‑sell and product adoption (POLITICO Pro US, Pro Europe, and E&E News).
• Build cross‑functional partnerships to advance strategic initiatives, resolve complex account issues, and ensure alignment with evolving product and market priorities.
• Develop and lead de‑risking strategies to protect revenue and strengthen client value ahead of potential contractions or churn.
• Partner with Customer Success to align on delivery strategy and deepen customer value.
• Leverage insights from usage, account health, and industry trends to recommend relevant solutions.
• Drive renewals with a focus on longer‑term contracts and YoY growth targets.
• Represent POLITICO with credibility and empathy, serving as a trusted advisor to client stakeholders.
• Log activity and maintain pipeline hygiene in Salesforce, sharing updates with leadership as needed.

• 5‑8+ years of experience in account management, client success, or consultative sales.
• A proven track record of growing accounts through renewals, upsell, and cross‑sell.
• Experience successfully working cross‑functionally with a Customer Success team to deliver client outcomes.
• Comfort navigating complex organizations and building relationships across all levels of seniority.
• Excellent written, verbal, and presentation skills.
• High business and sales acumen—you know how to connect policy impact to business needs.
• A strategic mindset, able to think beyond one transaction to grow long‑term account value.
• A growth mindset—you believe we all have room to improve, and you value ongoing coaching and development.
• Proficiency with Salesforce or similar CRM tools.