Sales Engineer

Job Description

Federal Hill Consulting has partnered with a next‑gen visual collaboration solutions technology company. We are seeking a talented Sales Engineer to join our Federal Sales team to help fuel our continued rate of growth and success. In support of our client's sales team, the Sales Engineer will be responsible for providing technical pre‑ and post‑sale customer support and guidance for our products and systems.

As a key contributor to the sales process, you will work with prospective customers to understand their needs, requirements, and expectations and demonstrate how our client's products address industry and customer requirements. In support of existing customers and to promote future account growth, you will act as a Technical Account Manager with a focus on driving customer adoption and expansion through training, workflow consultation, and support.

To be successful in this role, you will need to develop an overarching understanding of the company's complete software and hardware technical stack.

• Serve as a technical field representative—conduct demos, answer customer inquiries, and provide customer support
• Identify technical requirements and provide recommendations to customers on how the products best fit their needs
• Act as a technical liaison to sales and product development teams, translating prospective and existing customer needs into defined product requirements
• Provide consultative guidance throughout the sales process—deliver sales presentations, orchestrate product demonstrations, and scope out technical solutions
• Provide post‑sale support to facilitate customer adoption and account growth by delivering product training, hosting consultative workshops, and managing customer health and maturity

• Bachelor’s degree in an engineering discipline
• 3+ years of experience in a customer‑facing role selling, delivering, or evangelizing for hardware or software solutions
• Ability to converse intelligently with software engineers to translate system capabilities into product information for customers and to communicate product features requests into engineering requirements
• A general understanding of audio‑visual systems
• A broad understanding of computer hardware and software with experience using Linux and a command line interface
• A general understanding of computer networking
• Willingness to travel up to 50% for on‑site client demos, meetings, and trainings
• Excellent written and verbal communication skills
• Linux OS, ability to write command line scripts for tweaking and troubleshooting
• Solid understanding of networking

• Experience selling enterprise‑level technical solutions to Federal Government clients
• Eligible to hold a DoD security clearance
• Familiarity with collaborative solutions
• A general understanding of cloud computing
• Experience selling, designing, or integrating high‑end AV solutions
• Experience in consulting or technical account management

• Competitive compensation package of salary and stock options
• Fully covered medical, dental, and vision insurance
• Discretionary, unlimited PTO policy
• 401(k) plan

Federal Hill Consulting is a proud Equal Opportunity Employer, M/F/D/V. Applicants have rights under Federal Employment Laws.