Retail to Business Account Executive, Comcast Business

Job Summary

Demonstrate the value of Comcast Business Products such as Internet, Data, Video, Voice, and CBM Mobile to small‑to‑medium business clients through in‑store engagement and on‑site customer visits. Achieve a shared retail store assigned CBM line and SMB lead target by engaging, motivating, coaching, and training Xfinity Retail employees to identify CB opportunities. Prospect via door‑to‑door, phone, and email to existing CB customers focusing on generating CBM lines.

Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

• Achieve shared (Retail Store/R2
  
  BAE) Comcast Business Mobile Line and SMB installed lead results.
• Process SMB deals via traditional SMB Field Sales Systems (SFDC, etc.) and process Comcast Business Mobile lines through Retail
  360.
• Manage a territory with high activity, a comprehensive business plan, and influence, coach, and train retail employees to achieve shared goals.
• Generate new leads with targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
• 40% of the time:
  Field prospecting – execute field prospecting strategy to existing Comcast Business customers within a 5‑mile radius of the assigned retail store, focused on generating Comcast Business Mobile sales, attending customer on‑site appointments, and facilitating customer interactions.
• 40% of the time in the Retail Store – drive SMB sales through Xfinity Retail by developing and training Retails Sales Consultants, creating excitement and awareness around all things CB, modelling effective CB prospect identification and transition, and coaching around best practices.
• Drive CB sales performance in the location measured by CB Mobile lines and leads closed.
• 20% of the time in the Retail Store/Development/Administrative – maintain sales records, prepare sales and activity reports, complete funnel follow‑up activity, and perform other Salesforce administrative tasks.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Undertake other duties and responsibilities as assigned.
• Adhere to operating principles, customer‑experience focus, continuous learning, teamwork, and inclusion culture; participate in Net Promoter System activities.

• Skills:
  
  Adaptability, Communication, Critical Thinking, Problem Solving, Customer‑Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization.
• Education:
  
  Bachelor’s Degree preferred; some combination of coursework and experience may be considered.
• Relevant
  
  Work Experience:
  
  0-2 years in a sales or related environment.
• Certifications:
  
  none specified.

Base Pay: $52,744.00
Targeted Commission: $30,000.00
Total Target Compensation: $82,744.00

Comcast provides best‑in‑class benefits to eligible employees, including health, dental, vision, retirement, and other wellness programs. Please visit the compensation and benefits summary on our careers site for more details.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.