WSS Service Technician

Water/Sewer/Streets (Wss) Service Technician

The Department of Environmental Services (DES) is seeking Water/Sewer/Streets (WSS) Service Technicians for the Water, Sewer & Streets (WSS) Bureau to join one of our crews specializing in: water maintenance, water distribution, sewer construction, sewer maintenance, sewer video inspection, street construction, street maintenance, and/or asphalt/concrete maintenance. Crew members work in all types of weather conditions, performing tasks related to the maintenance, replacement, repair, inspection and new installation of various water, sewer, and streets infrastructure.

We are interested in motivated, dedicated, and skilled WSS Service Technicians who enjoy working in a team environment committed to providing excellent customer service to internal and external customers.

Responsibilities include:

Water Maintenance

• Water main, hydrant, and valve repair and maintenance;
• Service installations and restorations for utility patch repair (Asphalt/Concrete/Seed-Straw).

Water Distribution/Meter Maintenance

• General water system maintenance;
• Inspection, installation, removal, and replacement of residential and commercial water meters, including meter reading; and
• Valve and fire hydrant inspection.

Sewer Construction/Maintenance

• Maintenance and replacement of pipes, catch basins, manholes, culverts, channels and other storm and sanitary sewer structures;
• Asphalt and concrete work; and
• Sewer flushing, jetting, baiting and retrievals, including inspections/cleanings.

Sewer Video Inspection

• Inspection of storm and sanitary sewer mains and structures using CCTV trucks, pole cameras, etc.; and
• Set up and operation of acoustic sewer inspection systems.

Street Construction/Maintenance;
Asphalt/Concrete Maintenance

• Construction, installation, maintenance, repair and replacement of sidewalks, curbs and gutters, concrete pads, and bike share stations; and
• Asphalt and concrete work including utility patches and potholes.

Technicians in all sections are required to:

• Use a computer, related software, or work order system to enter data for work orders, completion of work, and customer complaint documentation;
• Perform daily written and verbal team/customer interaction including responding to onsite resident inquiries;
• Use hand and power tools to complete work;
• Operate commercial and non-commercial vehicles, based on assignment; and
• Respond to emergencies including call-back and mandatory overtime as needed (i.e., snow removal operations, water main breaks, other emergencies).

Qualifications include:

Minimum Qualifications:

WSS Service Technician Trainee:

• High School Diploma/equivalent;
• Ability to learn how to operate non-commercial vehicles, use hand and power tools and read maps; and
• Must be able to obtain a Virginia Department of Transportation (VDOT) Basic Work Zone Certification within one (1) year of hire date.

WSS Service Technician:

• High School Diploma/equivalent;
• One (1) year of experience in public works, construction or another trade vocation that demonstrates the ability to perform semi-skilled manual maintenance and/or construction; and
• Ability to use hand and power tools to complete work, read maps, and operate commercial (CDL required) and non-commercial vehicles based on assignment.

WSS Senior Service Technician:

• High School Diploma/equivalent;
• Two (2) years of experience in public works, construction or another trade vocation that demonstrates the ability to perform semi-skilled to skilled manual maintenance and/or construction; and
• Ability to use hand and power tools to complete work, read maps, and operate commercial (CDL required) and non-commercial vehicles based on assignment.

Desirable: Preference may be given to candidates with one or more of the following depending on the area of assignment:

• Experience with construction, utility operations, or in one or more technical areas of water, sewer, or streets operations;
• Experience or training reading blueprints, plans, and system maps;
• Experience using a computerized maintenance management system (CMMS);
• Work zone safety certification to include flagging;
• Confined space and/or Excavation certification; and/or
• Possession of a valid class "B" or "A" Commercial Driver's License (CDL).

Special requirements include:

Employees are required to respond to after-hour calls, emergency situations, and mandatory overtime on short notice and availability for on-call duty on a rotating basis may be required.

Type of License: WSS Service Technicians and Senior Service Technicians require possession of a Class "A" or "B" Commercial Driver's License (CDL) and some positions may not require a CDL. Other Technician positions may require a valid CDL or other job-related endorsements, certifications/licenses at time of application or within a specified timeframe normally not to exceed up to one year of hire date.

Drug Screening:
The selected applicant must pass a pre-employment drug screening. Employees for positions requiring a CDL will be subject to random drug screening during employment,…