Facilities Technician - Electrical & HVAC - Dulles Town Crossing Rack

Job Summary

The Maintenance Technician II will help lead a team to provide a safe and well-maintained store environment for Nordstrom customers and employees. This role will support the Facility Manager (FM) to ensure stores are ready for business daily.

• Ensuring HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems are ready for the day's business
• Responding to daily break‑fix and on‑demand requests, advanced troubleshooting, and supporting delegation of generated work orders to the team
• Communicating with Store Leadership, including participating in store meetings, supporting vendor relationships, and assisting with administrative items such as ordering parts and setting up meetings

• Lead and perform both on‑demand and planned monthly, quarterly, semi‑annual, and annual preventive maintenance on all critical and non‑critical equipment
• Troubleshoot electrical and mechanical problems related to all Store Operations
• Operate and monitor building controls, critical and non‑critical building systems, and associated equipment
• EMCS command: troubleshoot alarms, verify proper building operation
• Lead equipment and building rounds & readings; identify, mitigate, and report building systems and equipment malfunctions
• Perform manual labor tasks such as loading, unloading, lifting, and moving materials
• Assist with administrative tasks such as parts ordering, PO# creation, vendor management, and attending relevant job meetings/project meetings
• Promote a safe working environment by following all safety procedures; act as a safety champion following proper LOTO, PPE, ergonomics, working at heights and machine guarding
• Act as the face of the facilities business in lieu of the FM by attending store meetings and vendor/project meetings; clearly document and share notes on outcomes
• Complete preventive maintenance routines with proper documentation and the ability to delegate to and mentor other technicians on system accuracy
• Assist FM with technical training of new employees on equipment and/or building systems
• Respond to location emergencies
• Update the computerized maintenance management system (CMMS) as needed to maintain accurate equipment historical records; maintain adequate parts inventory and order items as necessary
• Communicate, coordinate, and assist in work with outside contractors, vendors, and property managers/landlords
• Comply with all applicable codes, regulations, governmental agencies, and company directives related to building operations and work safety

• High School Diploma/GED; associate or higher degree from a vocational school or college preferred
• 5‑7 years of hands‑on facilities experience with an emphasis in mechanical maintenance
• 5+ years of experience conducting predictive and preventive maintenance procedures
• 5+ years of experience involving HVAC and refrigeration, carpentry, plumbing, electrical and mechanical skills to perform facilities and equipment repairs
• Able to troubleshoot basic input and output functions, low‑voltage signal tracing, and logical device troubleshooting
• Able to work without supervision and meet multiple deadlines appropriately
• Ability to communicate effectively and comfortably with all organizational levels; written and verbal skills required
• Strong dedication to supporting the facility by working in a safe, customer‑focused manner; highly self‑motivated
• Intermediate proficiency in Microsoft Office programs and applications
• Previous experience with a computerized maintenance management system (CMMS) and ordering system (Coupa)
• Knowledge of computer networking systems and infrastructure
• Experience with electromechanical operation and maintenance
• Project management experience a plus
• Ability to maintain a flexible…