Sr. Solutions Architect - NPO, WWPS SA - NPO

Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, and our Nonprofit (NPO) team helps mission‑driven organizations leverage the cloud to scale their impact. Within NPO, the Membership sub‑vertical serves some of the largest, most recognizable membership‑based organizations in the world – professional associations, advocacy groups, faith‑based communities, and cause‑driven membership networks that collectively serve hundreds of millions of members.

• Serve as the primary technical advisor to a portfolio of membership organization customers, owning architecture guidance across migration, modernization, data/analytics, AI/ML, and security domains
• Partner with Account Managers to develop and execute account strategies, including technical discovery, solution design, and opportunity progression from Prospect through Launched
• Lead customer‑facing technical engagements including Well‑Architected Reviews, Migration Assessments, architecture deep‑dives, and generative AI accelerators (build days, PoCs, AI‑DLC sessions)
• Design and review architectures that address the specific needs of membership organizations: AMS/CRM modernization, member portal platforms, donation and payment systems, event platforms, and unified member data platforms
• Evangelize AWS services through customer speaking engagements, blog posts, reference architectures, workshops, and conference presentations targeted at the nonprofit membership community
• Collaborate with AWS service teams, specialist SAs, and Partners to deliver integrated solutions and to feed customer requirements back into AWS roadmaps via Product Feature Requests (PFRs)
• Mentor junior SAs on the team and contribute to the broader AWS SA community through internal content, mock interviews, and technical field community initiatives

You might start your morning leading a GenAI architecture review for a national professional association exploring how to use Amazon Bedrock to build a member‑fac­ing knowledge assistant. By mid‑morning, you’re white‑boarding a VMware‑to‑EC2 migration path with the infrastructure team at a faith‑based membership organization. Over lunch, you’re prepping for an Executive Briefing with the CIO of an advocacy nonprofit who needs help framing their multi‑year cloud strategy to their board.

In the afternoon, you’re reviewing a Well‑Architected report for a certification body, coaching a newer SA on their discovery approach for a complex CRM modernization, and working with your Account Manager to shape the next quarter of pipeline. You close the day with a Bedrock latency investigation – the kind of detail that matters to customers and that you insist on owning end‑to‑end.

The AWS Nonprofit Membership team is a small, high‑trust group of Solutions Architects dedicated to the largest and most influential membership‑based organizations in the world — including national and international professional associations, certification and credentialing bodies, advocacy organizations, faith‑based membership networks, and member‑serving nonprofits whose constituencies number in the millions. Our customers are mission‑driven but commercially rigorous. They steward decades of member data, operate at consumer‑scale during renewal and event cycles, protect sensitive PII and payment data, and answer to boards, members, and the communities they serve.

Helping them modernize responsibly — migrating off aging on‑prem infrastructure, unifying fragmented member data, launching generative AI experiences that deepen engagement, and strengthening their security posture — is some of the most meaningful work in AWS.

We are a team of senior individual contributors who own deep technical relationships with our customers. We pair closely with Account Managers on territory strategy, partner tightly with AWS Professional Services and NPO Partner organizations, and lean on one another for peer review, white‑boarding, and customer escalation support. Every SA on the team leads their own portfolio of customers while also contributing to the broader NPO and AWS community — through technical content, workshop…