Senior Solutions Architect - Nonprofit Cloud & GenAI

Solutions Architect - NPO, WWPS SA - NPO

Job :  | Amazon Web Services, Inc.

Amazon Web Services (AWS) is the world's most comprehensive cloud platform, and our Nonprofit (NPO) team helps mission‑driven organizations leverage the cloud to scale their impact. Within NPO, the Membership sub‑vertical serves some of the largest and most recognizable membership‑based organizations in the world — professional associations, advocacy groups, faith‑based communities, and cause‑driven membership networks that collectively serve hundreds of millions of members.

As a Senior Solutions Architect on the AWS Nonprofit Membership team, you will be the trusted technical advisor to CTOs, CIOs, VPs of Technology, and their engineering leaders at these member‑serving organizations. You’ll help them modernize legacy member systems, build AI‑powered member experiences, unlock insights from decades of member data, and scale digital engagement platforms that serve their constituencies with the reliability and security their missions demand.

You will work closely with Account Managers, Business Development, Partners, and Professional Services to design and deliver cloud solutions that solve real mission problems — from modernizing association management systems (AMS) and constituent relationship management (CRM) platforms, to launching generative AI assistants that help members self‑serve, to building data lakes that unify member, donor, and program data. You’ll lead architecture reviews, drive customer‑facing workshops (Immersion Days, Well‑Architected Reviews, GenAI build days), and earn customer trust through deep technical expertise and genuine curiosity about their mission.

This role requires a Solutions Architect who can move fluently between whiteboard‑level architecture conversations, hands‑on prototyping, and executive‑level strategic discussions.

• Serve as the primary technical advisor to a portfolio of membership organization customers, owning architecture guidance across migration, modernization, data/analytics, AI/ML, and security domains.
• Partner with Account Managers to develop and execute account strategies, including technical discovery, solution design, and opportunity progression from Prospect through Launched.
• Lead customer‑facing technical engagements including Well‑Architected Reviews, Migration Assessments, architecture deep‑dives, and generative AI accelerators (build days, PoCs, AI‑DLC sessions).
• Design and review architectures that address the specific needs of membership organizations: AMS/CRM modernization, member portal platforms, donation and payment systems, event platforms, and unified member data platforms.
• Evangelize AWS services through customer speaking engagements, blog posts, reference architectures, workshops, and conference presentations targeted at the nonprofit membership community.
• Collaborate with AWS service teams, specialist SAs, and Partners to deliver integrated solutions and to feed customer requirements back into AWS roadmaps via Product Feature Requests (PFRs).
• Mentor junior SAs on the team and contribute to the broader AWS SA community through internal content, mock interviews, and technical field community initiatives.

You might start your morning leading a GenAI architecture review for a national professional association exploring how to use Amazon Bedrock to build a member‑facing knowledge assistant. By mid‑morning, you’re white‑boarding a VMware‑to‑EC2 migration path with the infrastructure team at a faith‑based membership organization. Over lunch, you’re prepping for an Executive Briefing with the CIO of an advocacy nonprofit who needs help framing their multi‑year cloud strategy to their board.

In the afternoon, you’re reviewing a Well‑Architected report for a certification body, coaching a newer SA on their discovery approach for a complex CRM modernization, and working with your Account Manager to shape the next quarter of pipeline. You’ll close the day with a pull‑up on a Bedrock latency investigation — the kind of detail that matters to customers and that you insist on owning end‑to‑end.

The AWS Nonprofit Membership…