Software Development Manager, IAM

Overview

Do you love building products that impact millions of people around the world? Would you enjoy leading a team that defines and delivers software solutions at a scale few organizations ever encounter? AWS Identity provides the foundational authentication and authorization layer for all of AWS. As an SDM on the Auth Runtime Client  (ARC) team, you'll lead engineers who build and operate the systems that authenticate and authorize every single request across all AWS services, sustaining over two billion transactions per second.

We are building the most secure, reliable, scalable, and performant authentication and authorization platform on the planet. As a Software Development Manager, you'll lead a team of engineers tackling challenging technical problems, innovating for services across all of AWS, and raising our high bar on security for all of our customers. You'll grow talent, drive technical strategy, and deliver results in a domain where correctness and availability are non‑negotiable.

• People leadership. Hire, develop, and grow a team of software engineers. Set clear goals, provide regular feedback, and grow engineers into their next roles.
• Technical strategy. Partner with principal engineers and senior leadership to define the team's technical direction. Make sound architectural decisions for distributed systems operating at AWS scale.
• Delivery and execution. Own the team's roadmap. Balance feature development, operational improvements, and tech debt reduction. Deliver consistently through ambiguity and shifting priorities.
• Operational excellence. Maintain and improve the operational posture of Tier‑1 services. Drive mechanisms for on‑call health, incident response, COEs, and continuous improvement.
• Cross‑team collaboration. Work across AWS Identity teams and partner organizations to align on shared goals, resolve dependencies, and influence broader technical direction.
• Security and customer trust. Champion security best practices in a domain where every decision impacts millions of customers. Ensure your team's services meet the highest bar for data protection and access control.

• Participate in design discussions, code reviews, and architecture reviews.
• Work cross‑functionally to drive business decisions with your technical judgment.
• Coach engineers through complex problems, helping them find novel approaches spanning millions of customers and most AWS services.
• Drive operational reviews, sprint planning, and team health mechanisms.
• Represent your team to senior leadership, communicating progress, risks, and trade‑offs.

The Auth Runtime Client  (ARC) team provides authentication and authorization to all services  are a critical part of how customers around the world access their resources, which gives us global reach and scale. ARC sits at the center of security and innovation, often needing novel approaches to solve complex problems spanning millions of customers and most AWS services. While we move fast, we also look around corners and anticipate the peculiar ways AWS services work.

On the ARC team, every day is a different challenge.

• 3+ years of engineering team management experience.
• 7+ years of working directly within engineering teams experience.
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience.
• 8+ years of leading the definition and development of multi‑tier web services experience.
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations.
• Experience partnering with product or program management teams.

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy.
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective,…