ServiceNow Portal Developer, Senior

Job order - J - Permanent Full Time

Service Now Portal Developer, Senior

Arlington, Virginia, United States

CGI Federal has an exciting opportunity for a Service Now Portal Developer within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the‑art capabilities. The Service Now Portal Developer job involves designing, building, and customizing Service Now service portals and Now Experience components using web technologies like HTML, CSS, and JavaScript within the Service Now platform's Service Portal and Now Experience frameworks.

Key responsibilities include developing custom widgets and pages, integrating backend workflows, ensuring responsive and accessible designs, optimizing portal performance, and collaborating with UI/UX designers and business analysts to translate requirements into user-friendly solutions. CGI Federal is growing its high-performance team whose members share a passion for building high-quality, scalable, advanced IT solutions in a collaborative, fast-paced, outcome-driven mission.

• Portal and Widget Development:
  Design and build custom service portal pages and reusable widgets using the Service Portal and Now Experience framework.
• UI/UX Implementation:
  Create user-friendly and intuitive interfaces, aligning them with provided designs and ensuring responsiveness across various browsers and devices.
• Technical
  
  Skills:
  
  Utilize web technologies such as HTML, CSS, JavaScript, and frameworks like Bootstrap, React, or Angular to develop portal features and components.
• Backend Integration:
  Integrate custom widgets and pages with backend Service Now workflows and external systems using APIs.
• Performance and Optimization:
  Monitor and resolve performance bottlenecks, troubleshoot UI-related issues, and ensure portals are optimized for speed and efficiency.
• Collaboration:
  
  Work closely with UI/UX designers, administrators, business analysts, and other stakeholders to understand requirements and deliver solutions.
• Documentation and Testing:
  Create code documentation, user guides, and write Automated Test Framework (ATF) tests to ensure code quality.

• Bachelor’s degree and/or 5 to 10 years of experience.
• Security Clearance: TS/SCI with Poly.
• Proven experience in Service Now portal development.
• Strong understanding of UI/UX principles, responsive design, and web accessibility standards.
• Proficiency in Service Now Service Portal and Now Experience frameworks.
• Strong coding skills in HTML, CSS, and JavaScript.
• Experience with JavaScript frameworks like AngularJS, React, or Angular.
• Familiarity with integrating backend workflows and APIs.
• Excellent problem-solving, communication, and collaboration skills.
• Understanding of Service Now architecture and best practices.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

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