ServiceNow Senior Developer

Service Now Senior Developer

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Leads Service Now development activities for the Service Now project, architecting complex technical solutions across ITSM, ITOM, ITBM, IRM, Sec Ops, and custom applications. Provides technical leadership on platform architecture, integration design, and advanced development patterns while mentoring development teams and establishing coding standards. Ensures solutions align with Service Now best practices, federal security requirements, and organizational objectives within Agile delivery models.

The work you'll do:

• Architects complex Service Now solutions including custom applications, advanced workflows, and enterprise integrations.
• Develops advanced server side scripting including Business Rules, Script Includes, Scheduled Jobs, and Fix Scripts.
• Implements sophisticated client side development using Client Scripts, UI Policies, UI Actions, and Angular components.
• Designs and develops Service Now integrations using REST/SOAP APIs, MID Server, Integration Hub, and custom protocols.
• Develops Flow Designer workflows, subflows, and custom actions automating complex business processes.
• Implements Service Now Service Portal customizations including widgets, themes, and responsive designs.
• Develops Performance Analytics solutions including indicators, breakdowns, and automated data collection.
• Implements advanced CMDB configurations, identification rules, and reconciliation policies.
• Mentors mid-level and junior developers on Service Now architecture, development patterns, and best practices.
• Conducts code reviews ensuring quality, performance, security, and adherence to coding standards.
• Designs data models, table structures, and relationships supporting application requirements.
• Implements Service Now security controls including ACLs, roles, and data access policies.
• Collaborates with architects, business analysts, and stakeholders translating requirements into technical solutions.

Here's what you'll need:

• Service Now development experience
• Service Now Certified System Administrator (CSA) certification

Bonus points if you have:

• Federal government experience
• Service Now Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS) in multiple modules
• Certified Technical Architect (CTA)

Security clearance:

• Active TS/SCI with Poly security clearance is required

The base pay range for this position in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is $111,800 - $221,800 USD.