ServiceNow Senior Developer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Leads Service Now development activities for the Service Now project, architecting complex technical solutions across ITSM, ITOM, ITBM, IRM, Sec Ops, and custom applications. Provides technical leadership on platform architecture, integration design, and advanced development patterns while mentoring development teams and establishing coding standards. Ensures solutions align with Service Now best practices, federal security requirements, and organizational objectives within Agile delivery models.

• Architects complex Service Now solutions including custom applications, advanced workflows, and enterprise integrations.
• Develops advanced server side scripting including Business Rules, Script Includes, Scheduled Jobs, and Fix Scripts.
• Implements sophisticated client side development using Client Scripts, UI Policies, UI Actions, and Angular components.
• Designs and develops Service Now integrations using REST/SOAP APIs, MID Server, Integration Hub, and custom protocols.
• Develops Flow Designer workflows, subflows, and custom actions automating complex business processes.
• Implements Service Now Service Portal customizations including widgets, themes, and responsive designs.
• Develops Performance Analytics solutions including indicators, breakdowns, and automated data collection.
• Implements advanced CMDB configurations, identification rules, and reconciliation policies.
• Mentors mid-level and junior developers on Service Now architecture, development patterns, and best practices.
• Conducts code reviews ensuring quality, performance, security, and adherence to coding standards.
• Designs data models, table structures, and relationships supporting application requirements.
• Implements Service Now security controls including ACLs, roles, and data access policies.
• Collaborates with architects, business analysts, and stakeholders translating requirements into technical solutions.

• Service Now development experience
• Service Now Certified System Administrator (CSA) certification

• Federal government experience
• Service Now Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS) in multiple modules
• Certified Technical Architect (CTA)

Active TS/SCI with Poly security clearance is required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below.

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $111,800 - $221,800 USD

We accept applications on an on-going basis and there is no fixed Final date to receive applications.

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.

This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count o