Warehouse Supervisor - Monumental Food

Delivery & Event Support Specialist (FT)

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance

Supervisor Responsibilities:

• Assist management with daily route planning and delivery logistics to improve efficiency and workflow organization.
• Help create and organize driver assignments for daily delivery schedules.
• Maintain and update Excel spreadsheets containing daily orders, delivery routes, and assigned drivers.
• Prepare route packets and organize order documentation, including tent cards and client materials.
• Support operational coordination between kitchen staff, drivers, and management to ensure smooth daily execution.
• Assist in overseeing delivery readiness, order accuracy, and team organization before route departures.
• Provide leadership support by helping train staff, answering operational questions, and maintaining service standards.

Responsibilities:

• Organize and prepare multiple corporate drop‑off orders for delivery, often handling several orders per route.
• Carefully review order sheets to verify client details, delivery instructions, food items, beverages, disposable supplies, and required equipment.
• Assemble and organize catering equipment including disposable service‑ware, utensils, beverage supplies, chafers, and additional requested setup materials.
• Prepare and brew coffee service for orders requiring beverage stations, including gathering cups, sugars, stirrers, and accompaniments.
• Collect and organize beverages such as sodas, juices, and bottled drinks while ensuring proper storage and transport.
• Conduct detailed quality‑control checks on all food items prior to departure to ensure accuracy, presentation, and completeness of every order.
• Maintain awareness of special order details and proactively identify missing or unlisted items to avoid delivery issues.
• Safely and efficiently load catering vans while maximizing organization and protecting food quality during transportation.
• Navigate corporate buildings, loading docks, and security procedures to ensure professional and timely deliveries.
• Provide excellent customer service by greeting clients professionally, communicating clearly, and creating a welcoming experience upon arrival.
• Complete full buffet setups for corporate clients, including food displays, beverage stations, coffee service, and equipment arrangement.
• Ensure all setups are clean, organized, visually appealing, and fully prepared for immediate client use.
• Represent Monumental Food and Main Event Caterers professionally while maintaining high service standards in fast‑paced environments.
• Train and mentor new team members on delivery procedures, customer service expectations, setup standards, route organization, and operational workflow.

Required Skills/Abilities:

• Valid driver’s license and clean driving record required.
• Proven ability to manage multiple tasks simultaneously, effectively resolve problems, and recommend practical solutions.
• Highly self‑motivated with a strong sense of urgency and the ability to complete tasks with minimal supervision.
• Strong detail orientation with the ability to meet strict deadlines consistently.
• Able to be flexible, adapt to and respond to change, make sound decisions in stressful situations, and prioritize tasks and projects effectively.
• Language proficiency: bi‑lingual in Spanish is required.

Education and Experience:

• High School diploma or equivalent required.
• Experience:
  
  1-3 years of progressive experience in warehouse or logistics management.
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.