Key Account Manager Energy

Position: Key Account Manager New Energy
Costumer Succes Managers, Account Managers, SaaS Experts and EV enthusiasts, Deftpower is looking for a Key Account Manager! Join us!

Deftpower is an IT company that has built an incredibly innovative platform to enable smart charging. In simple terms, Deftpower makes it possible to earn up to €500 per year by charging your electric car! This encourages individuals and businesses to accelerate their sustainability efforts and contribute to a cleaner world.

We are rapidly building Europe´s most advanced platform, recalibrating electric vehicle drivers, their cars, charging points and the grid in a sustainable eco‑system. One in which everything is integrated, and anyone can join. We believe that this market needs to grow quickly, and that with the right team - our clients and EV drivers can be happier, businesses more profitable, and society cleaner.

Because very relevant people and companies believe in us, we can grow rapidly over the next two years. As a result, we’re on the lookout for new, geeky, funny, and brilliant team members to join us! To help us in our mission we are looking for an Account Manager New Energy for our offices in Berlin.

Job Description
As Key Account Manager you work at the heart of our business with our closest clients across the energy, automotive, retail and infrastructure sectors. You draw on the team’s support to help build and strengthen relationships with clients and partners. Every client has their own unique strengths; you help them find and activate those strengths, coordinate projects to overcome obstacles, and drive their growth in the competitive EV charging market.

We want to genuinely help usher in the era of emissions‑free mobility by building and nurturing meaningful partnerships. Any obstacle in that mission you remove.

You will work closely with the Sales, Operations and IT teams to help build an awesome product and ensure our clients achieve their goals. You’re part of an environment of trust, diversity, and inclusion within our team, with a common goal to improve our product and build out the company’s foundations. The tech is fascinating, you help shape it. If you have a better way of doing things, we want to hear it.

Responsibilities
1. Relationship building

Get to know the client, their position in the market, their strengths and weaknesses

Build trust by demonstrating expertise, helping them address pain points and identifying growth opportunities

Guide the client in their journey as an EV charging service provider

2. Project coordination

Coordinate a diverse range of strategic projects across internal and external stakeholders from tech to marketing to help each client grow

Organise and lead quarterly review meetings where you walk through the performance of the account and identify areas for improvement and growth

Ensure the contract with the client is being fulfilled and the SLA is upheld

3. Conversion & Upselling

Drive the conversion of a project’s potential to its realisation in the form of EV drivers actively using the charging solution

Pitch new features to our Product Management Board where needed to achieve your mission and shape our product concretely

Identify optional services Deftpower offers that improve both profitability of an account and client satisfaction

Job Requirements
We are looking for an Account Manager who wants to improve our customers’ lives and has the persuasion skills and grit to go deep. We would love to see somebody who is bold, goal‑oriented, a good relationship builder and gets things done.

Proven track record in B2B key account management, preferably in a non‑commoditised SaaS environment.

Strong negotiation and presentation skills.

Ability to work independently and as part of a collaborative team.

Familiarity with CRM tools and sales management platforms.

German and/or French language skills are a bonus.

Knowledge of the electric vehicle charging industry and associated technologies is a bonus.

Residence near Berlin or in the EU, prepared to relocate to Berlin; this is not a remote position.

Salary and Benefits
We tend to think we are the smartest kid in the class but make mistakes daily. And we have a lot of fun doing so. Will…