Bilingual Testing Specialist

Job Information

Job no: 493216

Work type: Full-Time Staff

Location: Arnold/Main Campus

Categories: Full-Time Staff

Title: Bilingual Testing Specialist

Department: Testing & Assessment Services

Campus

Location:

Arnold/Main Campus

Salary Range: $20.44 - $25.55 per hour

Work Mode: This position requires a full-time in-person presence on campus or at alternative locations.

Hours Per Week: 40

Position Type: Full-Time Staff, Non-Exempt

The Testing Specialist will administer and proctor examinations for AACC students, prospective students, community members, and certification candidates. The Bilingual Testing Specialist must have excellent written and oral communication skills in both English and Spanish. The role requires maintaining exam security while providing excellent customer service to a diverse population, responding to student needs, utilizing ADA technology, and supporting students, staff, faculty, and community members.

In-person work is an essential function of this position.

• Administer and score placement tests: interview, assess, and counsel students on background, test results, and course placement; refer students to college resources as appropriate.
• Administer certification testing, including CLEP, Pearson Vue, Scantron, Certiport, and TEAS; acquire and maintain certification to proctor these exams.
• Administer make-up, hybrid, online, and special exams; provide testers with appropriate exam materials, monitor testers during exams, and report any irregularities or misconduct.
• Serve as liaison between students, faculty, and staff regarding testing problems or special needs.
• Complete tasks to support office functions, including logging exams, scheduling exams, telephone coverage, email response, and file maintenance.
• Provide special testing accommodations for students with disabilities, including special technology, reading/scribing, and other accommodations documented from the DSS office.
• Perform data entry in Colleague and verify placement records before administering placement tests.

• Associate's degree.
• Six months of relevant experience.
• High school diploma and an additional 2 years of experience may be substituted in lieu of an AA degree.
• Excellent written and oral communication skills in both English and Spanish.
• Working knowledge of Microsoft Office suite products and a high level of comfort with learning and using different computer software and web-based applications.
• Ability and willingness to work flexible hours, including daytime, evening, and weekends, in person at all three test centers and off-site locations.
• Effective oral and written communication skills; ability to deal with students, faculty, and staff while providing exemplary customer service.
• Ability to work with minimal supervision, with attention to detail.
• Ability to multitask and problem-solve in a fast-paced environment.

• Demonstrated knowledge of testing procedures, federal, state, and college regulations governing testing services, and of college resources and curriculum requirements.
• Working knowledge of federal laws and state regulations governing the delivery of services to students with special needs, with experience in an educational setting.
• Knowledge of FERPA and experience with test administration.
• Ability to type accurately at a moderate speed and perform data entry functions accurately.

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences, including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.

In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment:
Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.

Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee, you are eligible for a comprehensive benefits package.