Instructional Support Center Assistant, CEWD

Title: Instructional Support Center Assistant, CEWD

Department: CEWD Operations

Campus

Location:

Arnold/Main Campus

Salary Range: $17/hr

Work Mode: This position requires a full-time in-person presence on campus or at alternative locations.

Hours Per Week: M‑Th 11:30am‑4:30pm

Position Type: Hourly and Temporary, Non‑Exempt

The Assistant, ISC is responsible for implementation of student engagement efforts through direct community contact and electronic media that directly supports courses, programs, and training delivered by departments in the School of Continuing Education and Workforce Development. The Assistant disseminates information to the general public and students of the Continuing Education and Workforce Development program areas and provides operational support for activities and processes related to public inquiry, students, faculty and staff, database and office systems.

• Assist with general student inquiry and registration.
• Assist with the CEWD phone system when calls are transferred.
• Process wait‑listed student reports and registrations.
• Process mail for the CEWD Suite.
• Perform other duties as assigned.
• Report to an Assistant Director, Manager, or Director.

• High School diploma or GED, required.
• One year of administrative support experience in a business or educational environment.
• Demonstrated ability to utilize standard word processing, spreadsheets, and database systems at an intermediate level.
• Excellent oral, written, and interpersonal communication skills, including a clear telephone manner and superior customer service skills, including conflict resolution.

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college:
Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.