Operations Rep – Senior Operations Rep

Responsibilities

• Performs line‑locating requests
• Performs customer service functions, including cashiering and answering customer inquiries
• Performs limited field service work, including connects, disconnects, and leak investigation following qualifications
• Performs meter‑reading activities, mapping, and drafting duties
• Performs leak survey functions, including annual transmission and distribution system surveys, public building inspections and line‑locating requests
• Performs store‑keeping and warehousing duties including document and report processing, receiving, issuing supplies, and posting receipts and issues
• Investigates requests and prepares measurement and cost estimate data for work orders through contact with customers, contractors, government officials, and field inspection

• A high school diploma or GED
• Must maintain a valid driver’s license with an acceptable driving record
• Operations Rep: 0‑3 years of related experience
• Senior Operations Rep: 3 years of experience and a Journeyman Gas Fitter’s License (JGL)

Demonstrates expertise in customer service functions, including cashiering and inquiry resolution, while performing line‑locating, leak investigation, and meter‑reading activities. Proficient in document processing and warehousing duties with a focus on operational efficiency and compliance with safety standards.