Clinical Informatics Specialist

Position: Clinical Informatics Specialist-2017
JOB SUMMARY:

The IT Clinical Informatics Specialist serves as the primary liaison between clinical operations and the Information Technology department across both hospital and outpatient clinic settings. This role supports, optimizes, educates, and advances the use of electronic health records (EHR) and clinical systems to improve patient safety, workflow efficiency, documentation quality, and regulatory compliance. The position bridges clinical practice and technology by translating clinical needs into effective, secure, standardized, and well-adopted system solutions.

ESSENTIAL VALUES-BASED, LEADERSHIP AND MANAGEMENT

COMPETENCIES:

At Artesia General Hospital, our leadership and management practices are grounded in our core values, captured in the acronym S.E.R.V.I.C.E. These values are the foundation of all employee activities and guide us in fulfilling our Mission.

Servant Leadership – Leading by serving others with compassion and humility.

Excellence – Striving for the highest quality in all we do.

Respect – Treating everyone with dignity and kindness.

Virtuousness – Acting with honesty, integrity, and accountability.

Innovation – Embracing new ideas to improve care and outcomes.

Community – Fostering collaboration to meet the needs of those we serve.

Education – Promoting learning and professional development.

ESSENTIAL FUNCTIONS:

Clinical Informatics & Workflow Optimization
- Support and optimize clinical workflows across inpatient, outpatient, emergency, and ancillary departments
- Analyze current-state workflows and recommend system improvements aligned with best practices
- Partner with clinicians to standardize documentation, order sets, and clinical processes
- Support new service lines, clinic expansions, and operational changesEHR & Clinical Systems Support
- Provide Tier 2/3 support for hospital and clinic EHR-related issues
- Assist with EHR configuration, testing, validation, and optimization
- Participate in upgrades, enhancements, and system change management
- Support integration and functionality of clinical devices and peripheralsEHR Education, Training & Adoption
- Serve as a primary educator for EHR and clinical system use across hospital and clinic settings
- Develop and deliver onboarding, refresher, and role-based EHR training for providers and staff
- Create and maintain training materials, job aids, tip sheets, and workflow documentation
- Provide at-the-elbow support during go-lives, upgrades, and new feature rollouts
- Identify training gaps and proactively educate users on best practices and system optimization
- Support provider efficiency, documentation quality, and appropriate system utilization through education.

Data, Quality & Regulatory Support
- Assist clinical and operational leaders with reports, dashboards, and data validation
- Support quality, patient safety, and regulatory reporting requirements
- Promote accurate clinical documentation and data integrity

Governance, Compliance & Security
- Ensure clinical system use aligns with organizational policies, HIPAA, and cybersecurity standards
- Educate users on appropriate system use, data privacy, and security best practices
- Support audits, accreditation surveys, and regulatory reviews
- Promote role-based access and least-privilege principles within clinical systems

Collaboration & Continuous Improvement
- Serve as a liaison between clinical departments, IT, vendors, and leadership
- Participate in informatics, EHR, and clinical governance committees
- Identify opportunities for standardization, education, and continuous improvement across hospital and clinics

Additional Responsibilities-As Assigned by director or CIOKNOWLEDGE, SKILLS & ABILITIES
- Ability to translate clinical and technical concepts into effective education…