Administrative Support

Description

The Ivalua Supplier Onboarding Support specialist is responsible for facilitating the seamless integration of new and existing suppliers into the BAE Systems ecosystem. This role focuses on the administrative and technical execution of the onboarding process within the Ivalua platform, ensuring that all required documentation is completed accurately and timely to prevent delays in procurement activities. The successful candidate will act as a primary liaison between external suppliers, internal buyers, and data governance teams.

What

You’ll Do

• Supplier Coordination & Guidance:
  Utilize Ivalua’s in-application messaging system to proactively contact suppliers. Provide clear instructions and specific requests to ensure all onboarding paperwork and compliance documentation are completed correctly.
• Technical Troubleshooting:
  Serve as the first point of contact for suppliers encountering technical or procedural hurdles during the onboarding process. Collaborate closely with Local Data Stewards to resolve data entry errors or system bottlenecks.
• Escalation Management:
  Identify non-responsive suppliers and elevate to the assigned Buyer to verify contact information and reinforce the urgency of the onboarding requirements.
• Identify "gridlock" within internal approval workflows and elevate to the appropriate internal approval groups to ensure timely authorization and movement of the onboarding packet.
• Stakeholder Communication:
  Maintain transparent and consistent communication regarding onboarding status with both internal stakeholders (Buyers, Program Managers) and external customers (Suppliers) to manage expectations and timelines.
• Reporting & Metrics:
  Diligently update tracking metrics and dashboards to reflect the real-time status of each supplier in the pipeline, providing visibility into onboarding velocity and potential risks.
• Maintain a regular and predictable work schedule.
• Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.

Skills

Administrative support, Call center

Top Skills Details

Administrative support

Additional

Skills & Qualifications Required Education, Experience, &

Skills:

• High School diploma or equivalent plus 2 or more years of related experience.
• Each higher-level related degree, i.e., Bachelor's or Master's, may substitute for two years of related experience. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.

Preferred Education, Experience, & Skills

• Previous experience in procurement, supply chain administration, or supplier management.
• Familiarity with Ivalua or similar Supplier Relationship Management (SRM) software.
• Strong written and verbal communication skills, with the ability to guide external parties through complex administrative and technical processes.
• Ability to troubleshoot basic system issues and navigate internal organizational structures to resolve bottlenecks.
• High attention to detail and the ability to manage a high volume of supplier files simultaneously.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Westminster, CO.

Pay And Benefits

The pay range for this position is $25.70 - $25.70/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Westminster,CO. Final date to receive applications This position is anticipated to close on Jul 31, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial…