Project Coordinator

Key Account Project Coordinator

Location:

Arvada, CO (On-site)
Company:
Mark VII Equipment Inc. – North America’s leading car wash system manufacturer

Salary: $58,500 - $75,000 annually

Why Mark VIIAs part of the global Wash Tec Group, Mark VII combines German engineering with American ingenuity to deliver cutting-edge car wash systems. We’re a team of passionate problem-solvers committed to excellence and continuous improvement. Your work here will directly impact how our products are built and delivered.

About the Role This role is essential for managing the entire sales order lifecycle, from accurate data entry in SAP and processing timely invoices, to ensuring compliance with internal approval workflows. A key focus is tracking order status and machine/parts readiness, requiring close coordination with production, installation, and finance teams to successfully align timelines and delivery schedules.

Key Responsibilities Day-to-Day Operations:

Enter and maintain sales orders in SAPCreate and manage data/orders in SAPManage dates (Production, shipping, arrival, and billing) and order changes

Management and distribution of Order confirmations and invoices

Provide updates on projects and timelines

Manage and track open orders and issues

Warranty processing

Interact with customers via telephone or email to provide support and information on products and services

End-to-End Order Ownership & Execution:

Manage the full lifecycle of all key account orders (including projects, machine orders, and parts orders) with accuracy and timeliness from order entry through invoicing and delivery. Enter and maintain sales orders in SAP, including data creation, order changes, and management of critical dates (production, shipping, arrival, and billing).Customer & Account Alignment:

Serve as the primary operational contact for key accounts, ensuring proactive communication, alignment of expectations, and consistent updates across parts sales and RMA order types.

Cross-Functional Coordination:

Collaborate with key account managers, engineering, sales, production, logistics, installation, and finance teams to align project scope, timelines, and customer requirements.

Execution, Timeline & Project Management:

Track and manage production schedules, delivery timelines, site readiness, installation coordination, and parts fulfillment. Partner with Key Account Managers to ensure readiness across all phases and proactively resolve risks or delays.

Documentation, Compliance & Financial Oversight:

Ensure accurate and complete documentation throughout the order lifecycle, including order intake documents, site surveys, delivery/acceptance records, and invoicing. Manage order confirmations, invoices, and ensure compliance with internal approval processes. Monitor payment milestones and support escalation of outstanding payments.

Workflow Optimization & Process Improvement:

Identify, standardize, and implement improvements in processes and procedures to enhance efficiency and consistency across project and order management.

Operational Support Flexibility:

Provide supplemental support to day-to-day parts order customer service activities when key account responsibilities are fully managed.

Entrepreneurial Spirit:

Approach objectives with an entrepreneurial spirit, striving for continuous improvement while accepting and providing constructive feedback.

Qualifications Education/

Experience:

Bachelor’s degree or equivalent work experience.

Proven experience in sales support, order management, Data entry, and/or logistics.

Familiarity with order processing workflows and customer service operations.

Technical

Skills:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.

SAP preferred but not required

Salesforce experience preferred but not required

Soft Skills & Abilities:

Communication:
Strong verbal and written communication skills for effective interaction with clients, sales teams, and internal departments.

Organization:
Excellent organizational skills and attention to detail for managing multiple orders and maintaining accurate records.

Problem-Solving:
Ability to assess situations, identify issues, and implement timely solutions to…