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AI-Powered Customer Success Engineer Adoption & Growth
Job in
Arvada, Jefferson County, Colorado, 80004, USA
Listed on 2026-07-27
Listing for:
Freshworks
Full Time
position Listed on 2026-07-27
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Freshworks is seeking a Customer Success Engineer (CSE) to act as a strategic adviser and SME, helping customers maximize outcomes from Freshworks investments. The role spans Customer Success, Product Expertise, and AI-driven transformation across ITSM, ESM, ITAM, and ITOM domains.
You will collaborate with CS, Product, Engineering, Support, and Sales teams to drive adoption, value realization, and revenue growth while shaping product direction through strategic customer insights.
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